Anger Management Consulting Certification Blog on Cold Repressed Anger

Cold or repressed anger lingers.  When individuals do not in a healthy way express anger or situations, then other passive ways of aggression can emerge.  Anger is a healthy emotion when properly channeled and it is important to communicate anger in a good and safe way to others.  When anger is allowed and permitted to linger it can lead to bigger problems and issues later down the road.

It is important to communicate anger in a healthy way. Please also review AIHCP’s Anger Management Consulting Certification


The article,”Speaking Up When Most Stressed” by Lorlan Oberlin discusses why it is important to communicate and speak when stressed and not to let it sit within.  She states,

“Build an emotional vocabulary to label negative emotions. This removes the fear of expressing yourself. Find feeling charts/wheels online through an image search. List words using a thesaurus. Choose the precise feeling word which may reveal vulnerability. That’s okay. Opening up and being vulnerable leads to deeper interpersonal connection and intimacy for romantic relationships.”

To read the entire article, please click here

Please also review AIHCP’s Anger Management Consulting Certification and see if it meets your academic and professional goals.  The program is online and independent study and open to qualified professionals seeking a four year certification in Anger Management Consulting.

Anger and Violence in Society

Anger is a complex emotion that is characterized by feelings of frustration, annoyance, and hostility. It is often triggered by a perceived threat or injustice. When someone feels angry, they may experience physiological changes such as an increase in heart rate and blood pressure. This can lead to aggressive behaviors such as yelling or violence.
Anger is a normal and healthy emotion. However, it can become problematic if it is expressed in unhealthy ways or if it is constantly present.  Please also review AIHCP’s Anger Management Consulting Certification.

The ability to control one’s anger is a critical life skill. Anger is a natural emotion, but it can become problematic when it is not managed in a healthy way. Some people have difficulty controlling their anger, which can lead to problems at home, work, and in social situations. There are a number of strategies that can be used to control anger. These include relaxation techniques, cognitive restructuring, and problem-solving.  Please also review AIHCP’s Anger Management Consulting Courses

Anger management refers to the process of recognizing and regulating one’s own emotions, as well as the emotions of others. It is a skillset that can be learned and practiced in order to better manage aggressive impulses, handle conflict constructively, and maintain healthier relationships.
There are a number of different approaches to anger management, but all share the common goal of helping individuals identify and cope with the triggers and symptoms of anger in a more productive way.

When one does not manage one’s anger, a variety of issues can arise in life.  Hence it is critical to employ anger management strategies.  Anger however is seen in a variety of issues where it is not healthy or productive but dangerous to everyone.

Domestic violence is a large problem due to uncontrolled anger. Please also review AIHCP’s Anger Management Consulting Program


Illicit anger can cause havoc in the home life.  Domestic violence is a pattern of abusive behavior in any relationship that is used by one partner to gain or maintain power and control over another intimate partner. Domestic violence can be physical, sexual, emotional, economic, or psychological actions or threats of actions that influence another person. This includes any behaviors that intimidate, manipulate, humiliate, isolate, frighten, terrorize, coerce, threaten, blame, hurt, injure, or wound someone.  Many families deal with domestic violence.  It may not just by physical in nature but may also be mental.  While men usually resort to physical abuse, many women can also be perpetrators through emotional abuse.

There is no one answer to addressing the issue of domestic violence. However, various experts agree that there are some key steps that can be taken in order to effectively address and prevent domestic violence.  Some of the key steps that can be taken to address domestic violence include: increasing public awareness and education about the issue, strengthening legal protections and penalties for perpetrators of domestic violence, and increasing access to support services for survivors of domestic violence.  If you are in immediate danger, call 911. If you cannot talk on the phone, try to text or use social media to reach out for help. Once you are safe, you can call a national hotline like the National Domestic Violence Hotline at 1-800-799-7233.

Dangerous anger is not just left at home but it can also follow one to the work place.  Displaced anger can travel back and forth between home and work and manifest in either environments.

Workplace anger is a type of emotion that is characterized by feeling mad or frustrated while at work. This type of emotion can be caused by a variety of things, such as feeling like you are not being appreciated or feeling like you are not being compensated fairly. Workplace anger can also be caused by feeling like your work is not fulfilling or challenging enough. Whatever the cause, workplace anger can lead to negative outcomes, such as decreased productivity, decreased job satisfaction, and even quitting your job.  In addition work place anger can lead to more violence with shootings via disgruntled individuals.

There are a few things you can do to stop workplace anger. First, try to identify the source of your anger. Is it your boss? A co-worker? Once you know who or what is causing your anger, you can try to address the issue directly. If that’s not possible or if the issue is not resolved, you can try to distance yourself from the person or situation that’s causing your anger. Finally, you can try to reframe your thinking about the situation.

In addition, anger and unresolved issues find its place in schools.  School shootings over unresolved anger or bullying can erupt quickly.  School violence is a serious problem in today’s society. It includes any form of violence, whether it is physical, verbal, or emotional, that takes place within the school setting. School violence can have a negative impact on the students, the staff, and the overall climate of the school. It is important for schools to take measures to prevent and address school violence.
Violence and anger in schools are a national crisis. Please also review AIHCP’s Anger Management Consulting


There are a number of ways to address the problem of school violence. One approach is to increase security measures such as metal detectors and security guards. Another approach is to provide more support services for students who may be at risk for violence. This might include counseling, conflict resolution training, and after-school programs.
Still another approach is to address the underlying causes of school violence. This might involve working with families and communities to reduce poverty and improve mental health services.  Teachers, administrators, and students all have a role to play in stopping school violence. By working together, we can make our schools safe places for learning
Lack of proper anger management and utilization of skills associated with it lead to these three types of violence.  It is important to see the issues that can erupt from the inability at a young age to control rage and anger.  The family and its interactions with society in public sphere all become affected by the inability to control the emotion of anger.  Again anger itself is not the villain but improper control of it.  When not controlled properly or managed, it leaks into every social aspect of society.
Please also review AIHCP’s Anger Management Consulting Certification and see if it meets your academic and professional goals. The program is online and independent study and open to qualified professionals seeking a four year certification in Anger Management.
Additional Resources
Anger Management by WebMD contributors
Workplace Violence from the US Department of Labor

Anger Management Consulting Certification Blog on the Negative Results of Yelling

One thing angry people usually think nothing of is how they make others feel.  If there is one thing a good person who may have a temper should consider is how they make others feel and try to correct it.  Anger Management can help individuals develop skills to control tempers and reduce yelling.  Please also review AIHCP’s Anger Management Consulting Certification

Yelling has negative effects on people. Please also review AIHCP’s Anger Management Consulting Program


The reality is words and yelling have negative effects on friends and family.  The negative effects on family and friends are something those with a temper should take into consideration.  It is one of the biggest reasons to learn to control anger and a violent temper.

The article, “The Psychological Effects of Being Yelled At” by Carrie Modermo looks closer at how people are negatively affected through the yelling of angry individuals.  She states,

“Yelling is a common occurrence in most households, and it’s estimated that about 90% of American parents have reported using harsh verbal discipline at least once.1 This tends to use psychological force to cause emotional pain or discomfort. The purpose of yelling is usually to control another person’s behavior.2  Severe verbal discipline takes yelling to a new level and is more harmful. It may include swearing, cursing, name-calling, or insulting. This severe verbal discipline has been associated with conduct problems in children and adolescents. It may also lead to higher physical aggression, delinquency, and interpersonal problems.”

To read the entire article, please click here

Please also review AIHCP’s Anger Management Consulting Certification and see if it meets your academic and professional goals.  The program is online and independent study and open to qualified professionals seeking a four year certification in Anger Management.


Anger Management and Road Rage

Road rage can become a deadly encounter for many.  For many anger comes quick and when that anger affects the response behind a 2 ton vehicle with a simple brake or turn of the wheel, then drastic things can occur.  Many are killed in accidents due to road rage.  While driving or on the side of the road, fights and violent attacks can take place..  It is important to control anger behind the wheel and be considerate of other drivers.   Anger has no place when driving.  Anger Management can play a key role in helping individuals manage rage while driving.

Anger on the road can lead to fatal endings. Please also review AIHCP’s Anger Management Consulting Certification


It can take very little to offset someone into road rage.  How one turns, lack of turn signal, or illicit use of the horn can reciprocate an angry response.  It is important to be mindful of these things when driving and practice proper anger management skills.

The article, “Controlling Your Anger on the Roads” by Sarah Landrum looks closer at the dangers of road rage and how to avoid it.  She discusses various ways one can better channel their anger while driving.  She also lists how defensive driving can help put individuals in better situations so potential road rage does not emerge.  Aggressive driving is a primary culprit in road rage.   She states,

“Aggressive driving confrontations may unfortunately escalate to incidents of aggressive — or even deadly — attacks, and anyone can be the victim. Children, parents, school teachers, even celebrities — accounts of road rage fill the headlines daily and the victims span the spectrum. Of course, you can’t always control the acts of others. However, it’s important to monitor your own behavior. If you find yourself becoming frustrated by other drivers, it’s time to take a deep breath. Redirect your anger. Consider these tips for controlling your anger on the road.”

To read the entire article, please click here

Controlling Your Anger on the Roads. Sarah Landrum.  October 25th, 2016. PsychCentral


Road rage can be defined as aggressive or violent behavior stemming from a driver’s frustration. This frustration can be caused by many things, such as heavy traffic, bad drivers, or stressful life events. When this frustration boils over, it can lead to angry outbursts and dangerous driving behaviors. Road rage is a serious problem because it puts everyone on the road at risk.  There are four primary types of road rage: verbal aggression, physical aggression, vehicle aggression, and indicators of aggression. Verbal aggression includes yelling, swearing, or making obscene gestures. Physical aggression involves any type of physical contact, such as pushing, shoving, hitting, or kicking. Vehicle aggression encompasses any dangerous driving behaviors, such as tailgating, cutting off other drivers, or braking suddenly.

Road rage is a very real phenomenon in the United States. According to a study by the AAA Foundation for Traffic Safety, 66% of fatal car crashes involve some form of aggressive driving. This figure has been on the rise in recent years, and shows no signs of abating.  it is generally accepted that road rage is more common in urban areas than rural areas. This is likely due to the increased traffic congestion and stress that is associated with living in a city. Additionally, road rage is more likely to occur during rush hour traffic or when drivers are running late.

Reasons for Road Rage

There are a number of reasons that can contribute to road rage. One reason is the anonymity of being in a car. When people are driving, they can be more aggressive because they feel anonymous and removed from the consequences of their actions. Another reason is stress. People who are already stressed out are more likely to lash out when something else happens that adds to their stress, such as another driver cutting them off in traffic.  When people are already running late or feeling stressed, even a small delay can be enough to trigger an angry response.
Another reason for road rage is a sense of competition or territoriality on the road. Some people see driving as a test of skill and feel like they have to prove themselves every time they get behind the wheel.

Others feel the need to police the road and will attempt to correct or punish a driver who goes to fast, tries to pass or misuses a signal.  Lack of proper road etiquette can set others off against each other.  It is hence important to remember to follow the rules of the road, avoid competing, stop policing and mind one’s own business with good and safe defensive driving.  No one knows what another drive is capable of or willing to do to another driver.

Anger Management and Road Rage

Anger management refers to the process of recognizing and regulating one’s emotions, in order to prevent them from boiling over into negative behaviours, such as road rage.  Anger management prevents road rage by teaching people how to control their emotions. When people are angry, they may lash out and cause accidents. By learning how to control their anger, they can prevent road rage from happening.


Whatever may be bothering oneself, it is not worth road rage or the violence that can pursue it.  It is important to avoid being a victim of road rage via good defensive driving but it is also equally important not to become the source of it through aggressive driving or verbal insults.  Anger Management is key in preventing road rage and if someone has an anger issue, that person should then seek proper professional help to control one’ temper, especially while driving.

If you feel you have rage on the road, then please consider taking steps to prevent future road rage.  Please also review AIHCP’s Anger Management Consulting Certification and see if it matches your academic and professional goals.  The program is online and independent study and open to qualified professionals seeking a four year certification in Anger Management.

Additional Resources

“What Causes Road Rage?”. Kaja Perina. June 10th, 2021.  Psychology Today. Access here

“Road Rage: How To Deal With It”. DMV.  Access here

“How to Manage Feelings of Road Rage”. Elizabeth Scott. January 19th, 2021. Verywellmind. Access here

“Measuring road rage: development of the Propensity for Angry Driving Scale”. Jason PDePasquale, Journal of Safety Research Volume 32, Issue 1, March 2001, Pages 1-16. Access here


Anger Management Consulting Certification Blog on Anger and Men

Anger can take different forms in different genders.  Men are quite different than women and tend to express anger quite differently.  Men sometimes are more aggressive as well and when compounded with anger can turn to violence. While this does not say every individual reacts to anger based on race, there are enough studies to show that most men are more outward in expressing their anger.  It is important to understand how one expresses anger and why. Obviously there are more than just one’s gender to explain why some individuals are more angry than others, but gender does play a small part in understanding.  Please also review AIHCP’s Anger Management Consulting Certification

How does anger manifest differently in men? Please also review AIHCP’s Anger Management Consulting Certification


The article, “Understanding Anger in Men” by Matthew Boland looks closer at the nature of anger and its expression within the male gender.  He states,

“Men are often thought of as angrier than women but multiple studies (like this and this) have shown that’s not the case. Men are, on average, more likely to express anger through outward aggression, which could partially explain why men are often perceived as angrier than women. Society generally views anger expressed by men as more socially acceptable than anger expressed by women. Anger causes short-term physiological changes in the body, which can contribute to other health problems over time for men.”

To read the entire article, please click here

Please also review AIHCP’s Anger Management Consulting Certification and see if it matches your academic and professional goals. The program is online and independent study and open to qualified professionals seeking a four year certification in Anger Management Training.


Anger Management Consulting Certification Blog on Dealing with Difficult People

Anger sometimes is justified but not necessarily needed all the time.   Difficult and rude individuals are everywhere in society and test the sane and good natured individuals.   Patience can wear thin when dealing with a difficult person at the office, at home, or on the road.  It is critical to keep your cool but as one knows, it does not always end that way.  Sometimes, the person goes way past acceptable behavior or you are already over loaded with stress and this person is the proverbial “straw” that breaks the camel’s back.  It is still nonetheless important to limit outbursts from becoming dangerous or illegal.

Of course, learning Anger Management techniques to deal with difficult people and maintain emotional control is key.  There are a few key ideas to consider below that may help one deal better with difficult people and remain calm.

Dealing with difficult people is well…difficult. Please also review AIHCP’s Anger Management Consulting Certification and see if it meets your goals


Of course the first and foremost point is it is not worth it.  Getting emotionally upset is not healthy all the time.  Controlling one’s temper and anger is key to a healthy life but also a legal trouble free life.   Road rage, office fights, jail time and other misfortunes are merely the tip of the ice burg.   So it is not worth it when a difficult person causes issues.

Anger Management also teaches one to try to understand their point of view.  Attribution error looks at the issue at hand and tries to understand one’s annoying behavior.  Sometimes, a person may be facing his or her own stress or dealing with multiple stressors or even a death in one’s family.  It may be nice to sometimes give someone a little “slack”.

Sometimes difficult people also just wish to be heard.  Individuals who are unable to vent, or able to be heard or validated are more angry.  When dealing with an angry person in business or customer support, sometimes, merely listening can be key.  It can also help to validate or acknowledge a difficult person’s frustration.  This does not mean one must agree, but it does mean one can pick out something of importance to the person and acknowledge it.  It can also be merely through a comment as “I can see how that would be frustrating to you”. This can help reset the angry or difficult person.  Diffusing the argument through listening, acknowledgement and agreement on some points can help.

Another angle to review is the type of person you are dealing with.  While one cannot always do a psychological analysis on a stranger or is qualified to do so, one can sometimes look for various traits.  For difficult individuals that one knows, then this is far easier but knowing the type of person one is dealing with can really help.  Is the person OCD, is the person ADHD, is the person a Type A personality or is the person Clinically Depressed?  Some individuals may have defiant issues where they look to argue to merely argue.  They thrive for the fight itself.  Others may be selfish and will only see their own views and border narcissism or other personality disorders.  Others may be sociopaths and not care about anyone but themselves.  How one navigates the waters with difficult individuals can depend on the personality itself.

When dealing with these individuals, one should accept the reality of what one is dealing with.  You cannot change a person’s personality but you can cope with it.  You can with long term relationships with people or a simple conversation admit that this person is difficult and for whatever reason, apply a plan to deal with it without allowing yourself to become angry.  In doing so, one should look for conclusions and solutions to help end the problem.  Offer solutions and remain fact driven.  Do not offer opinions but remain steadfast with facts.  Delusional individuals may wish to irritate and offer bogus solutions or conspiracies, but one should avoid name calling or lowering oneself to their level.  If one dismisses foolishness and remains entailed with only the facts, then one can possibly put the conversation on track.  This is especially true with customer service or in business.  Only offer what is possible and remain fact driven.   Again, we can see this in debates, or congressional hearings.  The party that remains calm and fact orientated despite the digs and ad hominem argumentation will eventually emerge unscathed.

How do you deal with difficult people? Please also review AIHCP’s Anger Management Consulting Certification


Also during tense exchanges, it is good to not match intensity of emotion.  Individuals who are screaming, only become louder when one screams back.  It is best to remain calm and collective and choose words wisely and calmly.   The lack of emotional energy from your side can help alleviate the stress and ease the mood.

Of course, there are two other options to consider that we have not even considered.  First, is the problem you?  Are you the difficult person?  Second, if not, and the person continues to be emotional and illogical, simply walk away from the issue.   This can be done politely and professionally and does not necessarily involve a climatic dig and storming off moment or a click of the phone.  Everything can be done with proper procedure and good manners.  There are plenty of ways to end conversations that are fruitless with class and dignity.

If you would like to learn more about dealing with emotion and anger, then please review AIHCP’s Anger Management Consulting Certification and see if it meets your academic and professional goals.  The program is online and independent study and open to qualified professionals seeking a four year certification as an Anger Management Consultant.

Also please review the article, “How to Deal With Difficult People Without Losing Your Cool” by Adam Bulger.  Please click here


Anger Management Consultant Certification Article on Anger and Couples

Anger can ruin relationships if it is not properly dispersed and understood.  When someone becomes angry with a significant other they may do one of two things.  They may allow the anger to surface, or allow it to dive deep within oneself in the form of anxiety.  Hence many live with the chose of anger or anxiety.  One may not believe it, but anger is the better option.  Why?  Simply put, anger is not something evil in itself but something that allows others to know we are uncomfortable or something is not right.  The reality is anger is good if utilized properly in a constructive way especially in relationships.  When couples properly utilize anger, they can use this important emotion to help resolve arguments instead of inflame them.

Anger as an emotion is a result of the fight or flight response.  The body tightens up, blood pressure increases and the heart beat increases.  This allows the body to prepare for confrontation possibly.  While stressors and irritants can cause this, it is obviously not good to always get angry but to have an appropriate response to stress and allow anger to constructively look to repair the issue.  Anger in this way can help relationships.


Couples should never use anger as a way to punish but as a way to resolve and forgive by exposing the issue and preventing future issues. Please also review AIHCP’s Anger Management Consultant Certification


Anger can help relationships when constructive in multiple ways.  It allows one to express feelings and let others know one has been hurt.  It gives individuals an understanding of one’s boundaries.  Finally by releasing anger, one can sooner forget and forgive.  Those who harbor these negative emotions, fuel a deeper outburst later and find little resolution but only resentment.

Anger that is misused and seeking to punish via quiet or outburst can cause multiple issues to self and relationships.  When misused besides the obvious chance of violence and hurtful words, it also leaves one with weakened self esteem in ability to control emotion.  When looking to punish it also hides the true self because one is either punishing with indifference or verbal assault.  This bitterness weakens communication. Silent anger that looks to punish creates distance and pushes others away but also causes a host of internal physical issues.

When anger is utilized properly it looks to not punish but again find justice or healing.  It empowers one to stand up for oneself.  It helps one communicate issues and break through destructive patterns by another that hurt you.  It asks for a mutual resolution and a potential way to find forgiveness and future prevention of damaging behavior.

Anger within relationships usually though causes multiple issues.  Individuals do not utilize anger in a constructive way but usually in a destructive way.  This may not even be physical or mental abuse, but the reality that couples who argue tend to hurt each other by not understanding how to utilize their anger to resolve.  Instead it becomes a competition of who is right or wrong or who cannot admit they did wrong.

Right or wrong, win or lose, egos need to be tossed aside and the true question needs to be asked in regards to whom was hurt.

This is rarely the resolution though but instead anger fuels arguments.  Assumptions, disapprovals, judgements and accusations against one another can heat the moment and elevate the argument to higher levels, as each become defensive and more angry by the minute.

It is important to remember to avoid assumptions.  Partners should ask how one feels, instead of assuming.  Instead of accusatory statements such as “you”, it is important to use terms such as “I feel”,  It is best not to blame and accuse and label but to listen, praise and forgive.

An argument again is not about who wins or who ultimately is right but resolution.  Sometimes anger that is not constructive can send an argument into other levels of animosity instead of constructively exposing the issue and allowing couples to discuss and identify key issues.


Anger not discussed can cause resentment. Please also review AIHCP’s Anger Management Consulting Certification and see if it meets your academic and professional goals


AIHCP offers an online and independent Anger Management Consultant Certification, as well as a Stress Management Certification.  Both programs are online and independent study and open to qualified professionals seeking a four year certification.  Those interested in Anger Management can utilize the certification to help in a variety of counseling fields and Anger Management classes.  Anger Management is key in helping couples find resolution and forgiveness.

Related Topics

Healing Anxiety with Herbs by Harold Bloomfield, MD.   Chapter 27 deals extensively with anger management and couples

7 Guidelines to Help Couples Manage Conflict by Bernard Golden.  Please click here

How Couples Can Use Anger by Richard Joelson.  Please click here


Anger Management Consulting Certification Article on Anger Within

Anger issues can be existent prior to an actual trigger.  Some individuals are constantly upset or angry over things due to mental makeup.  It can be as simple as OCD or more complex but individuals can experience an angry nature due to psychological makeup.  There is help for these mental issues through counseling and possibly medication to lower the emotional symptoms.

Symptoms of anger are common with some mental maladies. Please also review AIHCP’s Anger Management Consulting Certification


The article, “Feeling angry all the time? Here’s what might have triggered it” from the “TimesofIndia” looks closer at anger and how it overflows for some people.  The article states,

“Anger is an emotion that comes naturally to almost everyone. While the cause of anger or aggression may differ in people, it will only lead to rage and aggressive expression. Although some people learn the art of staying in control and keeping their minds calm, there are certain factors that can cause anger issues which are hard to tackle.”

To read the entire article, please click here

Please also review AIHCP’s Anger Management Consulting Certification and see if the program meets your academic and professional goals.  The program is online and independent study and open to qualified professionals seeking a four year certification in Anger Management.

Some individuals do face anger on a more consistent basis to biological and emotional issues.  These individuals need counseling and help for the root issue.  Anger Management can also help


Anger Management Certification Article on Conflict Resolution

Stressors and change create grief and anger.  How we manage our anger and grief in relationship to stressors with other people is critical to our social interaction with others.  For better communication, health and better social relationships, conflict resolution is critical.

Conflict resolution involves better communication skills, control of emotion due to stress and loss, patience and understanding.  In conflict resolution, stress management and anger management classes, individuals need to identify what type of behavior their possess in their interaction with other people.

Conflict resolution brings out a peaceful but effective solution for two differing parties
Please also review AIHCP’s Anger Management Consulting Certification


Assertive behaviors are the healthiest of the behaviors.  They establish boundaries, respect self, respect the other person, and meet one’s needs in a healthy way.   Non assertive behaviors on the other hand deny the wishes and needs of self at the expense of others.  There is a lack of boundaries and ability to respect one self over the needs of others.

Aggressive behavior is a selfish behavior.  It turns to conflict when establishing boundaries and the needs of others.  It does not respect the needs of others nor the feelings of others when establishing itself in a conflict.

For example, an assertive behavior at a restaurant would return an ordered item that was ill prepared.  It would so in a civil and polite way, describing the issues and find resolution.  A non-assertive behavior would meekly accept the discrepancy in the order and say nothing for fear of causing a scene.  An aggressive behavior would demand the order be fixed without politeness and be filled with a litany of insults

Obviously, assertive behavior is the most social, healthy, and effective behaviors during conflict.  They meet the need of the person but also find resolution in a polite and effective way.  One can be assertive through non verbal clues, or verbal clues.  How one stands, speaks in tone, and looks at a person are parts of an assertive personality.  They lack dismissive behaviors or aggressive and angry body movements.

Verbally, an assertive behavior communicates.  They describe the issue, express feelings, specify what is needed, and refer to consequences.  In doing so, obviously, listening is also key but also elaborating on one’s needs is also key.  How we communicate is key to reducing anger, stress, anxiety and violence.

It is important when resolving conflicts to use specific types of words.   The words “And” and but” are important ways to express conflict.  Instead of eliminating the feelings of others via the word “but “it is better to include the word “and” as a way to address and not eliminate another’s point of view.

Another verbal cue in resolving conflicts is to avoid the pronoun “you” when addressing someone else. Instead, use the pronoun “I” as not to be accusatory towards another person when pointing something out.  As with “you”, avoid direct accusatory words such as “why” which can force a person with an opposing view on the defensive.

How we communicate via speech is key to resolving conflict.


If one incorporates understanding, patience, and kindness with an assertive personality, they can better communicate and address conflict issues that emerge due to anger and stress.  It is imperative to be able to communicate and resolve issues of conflict in a civil but effective way.  It is not only socially better but also best for health and wellbeing.  The less conflict, the less stress, anxiety and anger

Please also review AIHCP’s Stress Management Consulting Program as well as AIHCP’s Anger Management Consulting program and see if it matches your academic and professional goals.  Qualified professionals can earn a four-year certification and help others deal with stress and anger through successful conflict resolution

Anger Management Consulting Certification Article on Controlling Words

Many times people say things in anger they regret.  Words can damage relationships permanently.  It is important to watch one’s tongue when in anger and never allow emotion to get the best of oneself when dealing with other people.  Learning to what to say when angry is critical.  It is a life skill that can help one stay out of trouble and not hurt family and friends.

It is sometimes best to talk when angry after reflection. Please also review AIHCP’s Anger Management Consulting Certification


The article, “The Thing To Say Every Time You’re Angry” by Laura Vanderkam looks into what is best to say when anger overtakes.  She states,

“In this angry, anxious, and polarized time, it’s easy to lash out, whether on social media or at people in your real life. And we often end up wishing we didn’t:One survey found that a majority of social media users had posted something they regretted.”

To read the entire article, please click here

Learning to avoid the conflict with immediate verbal slashes is critical to good relationships with others. Learning how to walk away and say what gives you more time to reflect is key to not allowing emotion to dictate words you may later regret.

Please also review AIHCP’s Anger Management Consulting Certification.  Qualified professionals can learn how to help others how to manage their emotions and control anger.