Conflict Resolution Video Blog

Conflict resolution is key is every aspect of human interaction.  Since human beings are social beings there is bound to be communication and needs that lead to conflict.  How one manages one’s emotions is key to conflict resolution.  Whether as a regular person, officer, diplomat, or politician, it is essential to know how to de-escalate, control emotion, and resolve conflict.  Anger Management and Crisis Intervention are key ingredients to managing conflict.

Conflict resolution is can prevent situations from catching on fire. Please also review AIHCP’s Crisis Intervention Program


Please also review AIHCP’s Crisis Intervention Program as well as AIHCP’s Anger Management Specialist Program and see if they match your academic and professional goals. The programs are online and independent study and open to qualified professionals seeking a four year certification.



Please review the video below

What is Dissociation?

Exploring the Mind: Understanding the Phenomenon of Dissociation

Dissociation is a complex psychological phenomenon that involves a disconnection from reality, often as a coping mechanism for overwhelming stress or trauma. This article explores the various aspects of dissociation, including its impact on the mind-body connection, spiritual awakening, and healing. By delving into the spiritual aspect of dissociation and its linkages to personal growth, we aim to gain a deeper understanding of this intriguing phenomenon.
Key Takeaways
Dissociation is a mental response to triggers of past trauma. It reacts as a self defense mechanism but can be dangerous and cause injury if in public.


  • Dissociation is a coping mechanism for overwhelming stress or trauma, leading to disconnection from reality.
  • Dissociation can act as a catalyst for spiritual awakening, prompting individuals to question their reality and seek answers beyond the physical world.
  • Dissociation can create an opportunity for individuals to release past traumas and access a deeper sense of self.
  • There is a complex and intricate link between dissociation and spiritual insights, leading to personal growth and transformation.

Understanding Dissociation

What Is Dissociation?

Dissociation is a psychological coping mechanism that activates when an individual is faced with overwhelming stress or trauma. It represents a disconnection from reality, often resulting in disruptions to memory, emotions, and identity.

Common symptoms of dissociation include:

  • Feeling as though one is in a trance or daydream
  • Memory loss or difficulty with recall
  • A sense of detachment from oneself or the environment
  • Emotional numbness or being overwhelmed
  • Loss of control over emotions
  • Sensory disconnection, such as impaired touch or vision

Dissociation serves as a protective barrier, allowing individuals to distance themselves from distressing experiences. While it can be a temporary refuge, persistent dissociative states may require professional intervention to address underlying issues and restore a sense of reality.

Grounding Oneself

One who experiences dissociation may sometimes try to calm oneself due to the manifested trigger.  There are multiple ways one can seek grounding techniques to keep oneself from dissociating from reality.  Part of grounding can include touching something in the present moment, such as the soft side of a chair, or rubbing one’s feet against the carpet.   This type of physical grounding is only one strategy, others also include mental grounding where one utilizes mentally stimulating thoughts such as counting, recalling memories, or other visual affects.  Emotional grounding can also be employed with breathing exercises.

It is important to try to ground oneself when dissociation occurs. While it can help one deal with triggers, it can be very dangerous if in an active area. One could fall or hurt, or cause an accident.


It is sometimes extremely important to be able to ground oneself because sometimes if one dissociates, one can harm oneself or others due to lack of attention to driving, or moving around in public.  This can lead to accidents, falling, or injuring oneself.

If experiencing these types of issues, contact a mental health professional.

Manifestation of Dissociation

Dissociation is a complex phenomenon that presents itself in various forms, often as a psychological defense mechanism in response to trauma. Symptoms can range from mild detachment to severe disconnection from reality, impacting an individual’s daily functioning and sense of self.

  • Feeling as though one is in a trance or daydream
  • Experiencing memory loss or difficulty with recall
  • Sensing a detachment from oneself or surroundings
  • Encountering overwhelming emotions or emotional numbness
  • Challenges in controlling emotions
  • Disconnection from sensory experiences, such as touch or sight

Dissociation serves as a coping strategy, allowing individuals to distance themselves from extreme stress or traumatic events. This disconnection can be both protective and disruptive, altering one’s perception of reality and interaction with the world.

While the manifestations of dissociation are diverse, they often signal an underlying need for healing and support. Recognizing these signs is the first step towards understanding and addressing the root causes of dissociative experiences.

In addition, the manifestation of this state can lead to isolation, addictions and other ways to help cope with it.  It is important to recognize it and seek counseling and help to prevent it from possibly harming oneself.

Types of Dissociative States

Dissociative states are complex phenomena that can be categorized into three primary types: depersonalization, derealization, and dissociative amnesia. Depersonalization involves a sense of detachment from oneself, often described as feeling like an outside observer of one’s own body or thoughts. Derealization is characterized by a feeling of unreality or detachment from the environment, making the world seem foggy or dreamlike. Lastly, dissociative amnesia pertains to gaps in memory for personal information, sometimes specific to traumatic events.

  • Depersonalization: Detachment from self
  • Derealization: Detachment from environment
  • Dissociative Amnesia: Memory gaps

Each type of dissociative state represents a unique way in which the mind copes with stress or trauma. While they can be unsettling, understanding these states is crucial for effective treatment and personal growth.

It’s important to recognize that these states can occur independently or concurrently, and their manifestation can vary greatly among individuals. The experience of dissociation can be transient or part of a more chronic condition, such as dissociative identity disorder. Identifying the type of dissociative state is a critical step in addressing the underlying issues and moving towards healing.

Dissociative states can include according to the DSM-5 various levels of severity.  It can include an amnesia state that is simple to complex, a de-attachment state from self or environment or multiple personalities in its most severe form.

Dissociation and the Mind-Body Connection

Impact on Consciousness

Dissociation profoundly affects the landscape of consciousness, often leading to a disruption in the normal integration of thoughts, feelings, and experiences. The alteration in consciousness can range from mild detachment to a more severe disconnection from reality.

  • The default mode network, often associated with self-referential thoughts, is impacted during dissociative states.
  • Studies using fMRI have shown changes in the prefrontal parietal network, which is crucial for attention and working memory.
  • Consciousness supporting networks, including the anterior and posterior cortex, exhibit distinct patterns during dissociative episodes.

Dissociation challenges our understanding of consciousness, revealing the intricate workings of the mind and the delicate balance that sustains our sense of self and reality.

The neural correlates of consciousness, such as the default mode network and the prefrontal parietal network, are key areas of study to unravel the mysteries of dissociation. By examining the changes in these networks, researchers can gain insights into the mechanisms that underlie altered states of consciousness.

Spiritual Awakening

Spiritual awakening is often described as a profound shift in consciousness, where one experiences a deep connection with the essence of being and a recognition of a more expansive reality. It is a transformative journey that can lead to a profound understanding of oneself and the universe.

  • A shift in one’s perspective on life
  • Detachment from material possessions and ego
  • Increased compassion and empathy towards others
  • A feeling of oneness with the universe
  • A deepened sense of intuition and spiritual connection

While the path to spiritual awakening can be enlightening, it may also bring about challenges such as feelings of alienation or difficulty integrating experiences into everyday life. Nonetheless, the journey is often seen as a pivotal moment in personal growth and self-discovery.

The process of awakening can be spontaneous or induced by practices like meditation. It is marked by a series of internal changes:

  1. A reevaluation of personal values and beliefs
  2. An enhanced awareness of life’s interconnectedness
  3. A pursuit of deeper meaning and purpose beyond the self

The concept of dissociation, often perceived as a detachment from reality, can paradoxically serve as a bridge to personal growth. Dissociation provides a unique space for reflection and self-exploration, allowing individuals to step back from the immediacy of their experiences and view their lives from a new perspective. This detachment can lead to a deeper understanding of one’s self and the challenges faced, fostering a sense of competence and efficacy.

In the realm of personal development, dissociation can be a catalyst for change, offering an opportunity to reassess one’s goals and values without the interference of external pressures.

The process of personal growth through dissociation can be outlined in the following steps:

  • Recognizing the occurrence of dissociative states.
  • Understanding the triggers and underlying emotions.
  • Utilizing the reflective space provided by dissociation to gain insights.
  • Integrating these insights into daily life to foster resilience and adaptability.

This transformative journey can lead to an increase in intrinsic motivation, self-directed learning, and ultimately, a more profound sense of self-realization.

Healing and Transformation

Releasing Past Traumas

Dissociation can awaken us to deeper issues that are not healed. Please also review AIHCP’s Mental Health Certifications for qualified professionals


Dissociation offers a unique pathway for individuals to confront and release past traumas, paving the way to rediscover a more authentic self. This process often involves delving into the unconscious mind, where unresolved emotions and memories reside. By accessing these hidden parts of the psyche, one can begin the journey of healing and transformation.

Dissociation can serve as a bridge to personal growth, allowing for a re-examination of beliefs and identity. It is in this introspective space that many find the strength to let go of the pain that has held them back.

To facilitate this healing, certain practices can be adopted:

  • Breathwork: Engage in breathing exercises to help regulate emotions and achieve a sense of calm.
  • Creative expression: Utilize art, music, or writing as outlets for emotional release and self-discovery.
  • Mindfulness: Practice being present in the moment to reconnect with oneself and the environment.

While the journey through dissociation can be disorienting, it ultimately can lead to a profound spiritual awakening and a renewed search for meaning and purpose in life.

Accessing Deeper Self

In the journey of healing and transformation, dissociation can serve as a gateway to accessing deeper levels of the self. This process often involves delving into the unconscious mind, where dormant emotions and memories reside. By confronting and releasing these suppressed elements, individuals may experience a profound shift in their sense of identity and consciousness.

  • Exploration of beliefs and identity questioning
  • Release of past traumas
  • Unlocking of unconscious pathways
  • Potential for spiritual awakening

The act of accessing one’s deeper self is not just about self-discovery; it’s about reconstructing the very fabric of one’s being from the inside out.

As individuals navigate through this transformative phase, they may find themselves on the precipice of a spiritual awakening. The sense of emptiness that once pervaded their existence begins to fill with a newfound purpose and connection to something greater. This spiritual dimension adds a rich layer to the healing process, offering a sense of wholeness that transcends the individual experience.


While coping involves grounding exercises, the best way to overcome and limit the dissociation is facing the trauma and understanding the triggers.  Treatments include medications such as anti-psychotics, anxiety reducing medications, anti depressants and sleep aids.  Counseling can also help. Individuals can go through cognitive behavioral therapy to better understand and react to the issue when it occurs.  One can also better learn to manage emotional reactions to triggers.  EDMR can also help de-sensitive individuals to the triggers by discussing and visualizing them in a safe place with a trained mental health professional.


In conclusion, the phenomenon of dissociation is a complex and multifaceted coping mechanism that the brain initiates in response to overwhelming stress or trauma. It manifests in various forms, affecting memory, emotions, and identity. The three types of dissociative states, depersonalization, derealization, and dissociative amnesia, present unique challenges for individuals experiencing dissociation. Additionally, dissociation may trigger spiritual awakening, leading individuals to question their reality and seek answers beyond the physical world. This exploration of dissociation and its potential connection to spiritual awakening provides valuable insights into the intricate workings of the human mind and the profound impact of coping mechanisms on personal growth and transformation. It is also important to understand ways to cope with it but also treat it to prevent serious injury or further pathological onset.  While it can help us identify past trauma, it must also be identified and worked on to prevent further issues.

Please also review AIHCP’s Mental Health Certifications for qualified professionals.


Please also review AIHCP’s Grief Counseling, Crisis Intervention and other mental health certification programs.  Licensed professional counselors or human service professionals can enhance their professional expertise with AIHCP’s certifications.  The programs are online and independent study and open to qualified professionals.

Frequently Asked Questions

What is dissociation and how does it manifest?

Dissociation refers to a coping mechanism that the brain initiates when dealing with overwhelming stress or anxiety, leading to disconnection from reality. It can manifest in various forms, such as problems with memory, emotions, and identity.

What are the types of dissociative states?

There are three types of dissociative states, including depersonalization, derealization, and dissociative amnesia. Depersonalization: A person feels disconnected from themselves, as if they are watching themselves from a distance.

How does dissociation impact consciousness?

Dissociation causes a split between an individual’s mind and body. In a dissociative episode, an individual might feel like they are watching themselves from a distance, leading to a sense of detachment from their surroundings.

Is dissociation linked to spiritual awakening?

Yes, dissociation can act as a catalyst for spiritual awakening, prompting individuals to question their reality and seek answers that extend beyond the physical world.

How can dissociation lead to personal growth?

Dissociation can create an opportunity for individuals to explore their beliefs and question their identity. This self-reflection can lead to a spiritual awakening as the individual begins to search for meaning and purpose.

What is the relationship between dissociation and reality?

Dissociation is often a response to traumatic experiences, leading individuals to disconnect from reality as a coping mechanism. It can be characterized by feelings of being detached or disoriented and can lead to conditions like dissociative identity disorder.

How can spiritual insights help heal trauma-induced dissociation?

Spiritual insights can broaden one’s consciousness and deepen one’s understanding of life’s interconnectedness, potentially aiding in the healing of trauma-induced dissociation.

What are ways to practice spiritual growth while dissociating?

Embracing spiritual awakening, seeking meaning and purpose, and accessing deeper levels of consciousness are ways to practice spiritual growth while dissociating.

Additional Resources

“How to Stop Dissociating | 17 Grounding & Coping Strategies”. Access here

“What Happens When You Dissociate?”. Pugle, M. (2023).  Very Well Health.  Access here

“Dissociation”. Psychology Today.  Access here

“What Is Dissociation?”. Wiginton, K.  (2023). WebMD.  Access here

“Dissociative Disorders”. Mayo Clinic.  Access here

Crisis Intervention and Policing De-Escalation Video

The sacred trust between police and public has never been more strained.  Between dangerous criminals, mental illness, political scrutiny, police corruption, racial profiling and riots, the police are held to a high standard they cannot sometimes keep.  Good cops carry the greatest burden due to coverups and corrupt officers.  Calls involving those with mental defects or drug addictions can turn violent and fatal fast.  Besides reducing corruption, policing needs to return to better relationships with the public and also ensure officers are trained in de-escalation and not fatal tactics with others.  Crisis Intervention Training is key for this to be successful.

De-escalation in policing and understanding how to react with police is critical. Please also review AIHCP’s Crisis Intervention Certification

In unison though, respect of police and proper reactions to officer safety is key.  Individuals need to know their rights but they must also work with the police to ensure safety and open lines of communication.  Unfortunately, sometimes profiling or bad police officers can make this difficult but it is still critical to de-escalate a bad officer in the moment and live later to find justice than be shot.

Please also review AIHCP’s Crisis Intervention Program and see if it meets your academic and professional goals.  The program is online and independent study and open to qualified professionals seeking a four year certification




Please review the video below

Crisis Intervention and Suicide Assessment Video

Counselors, certified, licensed or both, need to possess skills to access clients that are suicidal.  Social workers, pastoral counselors and even family and friends should have basic suicide assessment skills to recognize high risk versus low risk.  The video below offers some questions to ask and things to consider in determining if someone is high or low risk.

Suicide assessment is key in saving lives. Please also review AIHCP’s Crisis Intervention Counseling Program


Grief Counselors and Crisis Intervention Counselors may deal with these types of situations on a more regular basis and require the training needed to help others save their own life from the horrible decision of suicide. Please also review AIHCP’s Crisis Intervention Counseling Program and see if it meets your academic or professional goals.


Please also review the video below

Emotional Control and Communication in Conflict Resolution

Conflict is natural because of disagreement.  Whether the conflict is minor, verbal, or becomes violent, depends on the situation, time and place.  Individually and socially, conflict occurs everyday at different levels.  Whether at work and a disagreement occurs, or at home and an argument ensures, conflict is part of daily life.  Just because conflict and differences exist, does not mean it has to be a bad thing or dangerous thing.  While many conflicts spiral out of control into professional, personal or even social chaos, conflicts do not need to become divisive and destructive forces.  Differences can be discussed, mended and aligned to incorporate benefits for everyone.

Conflict resolution requires emotional control, communication, listening and an ability to understand wants and needs of self and other.


However, certain differences can only be mended so far.  Certain differences cannot always make every side happy and certain differences will leave some with some resentment.  It is how one intellectually and emotionally handles a conflict that matters sometime the most.  When wars result or family feuds ensue, then no matter the conclusion, no-one benefits.  Hence it is important to to not only employ good conflict resolution skills but also manage emotions.


Emotions can turn an argument or conflict into an aggressive verbal and sometimes physical battle with only impasses.  In this case, when entering into any conflict resolution meeting, or entering into argument or debate, to present oneself with a calm mind.   Anger Management is key.  Focusing on dislikes of other person or group,  lingering on past insults or wrongs, allowing prejudices to warp the intellect and issuing insults can only escalate.  The key is to de-escalate when conflict emerges during discussion.  It is important to identify one’s own triggers, as well as the other individual’s triggers.   Once these are identified, it is easier to avoid and also limit. Avoid being overly defensive or quick to respond if something upsets.  There are good ways to respond to criticism and bad ways.  It is key during conflict resolution to respond well.

Conflict resolution requires emotional control and intellectual reason.


Furthermore, one needs to identify tone of voice, body position and movement in regards to dealing with the individual.  How one initially represents oneself can determine the outcome of a discussion.  This is true when arguing with a spouse or friend, debating with another person, crafting a business deal, negotiating a bill, or even responding to an officer at a basic traffic stop. When one insults or past biases are voiced in an aggressive manner, the other person will automatically assume a more defensive position and be far less willing to listen.  Name calling and insulting while dismissing the primary topic is a good way to end any resolution before it ever begins.  Instead be calm and collective and be positive.  Avoid negative sentences and “I” statements, but keep very close to the topic and avoid ad hominem argumentation.   Compliments and acknowledgement of other another side’s view and an appreciation of one’s concerns can open a far more healthy dialogue.


Obviously a healthy a dialogue is the purpose.  Each dialogue has an end goal.  To reach the established end goal, involves communication and listening.  When one speaks so loudly above others, one not only alienates oneself from the other side, but also is unable to hear points and counter points. When pointing out strengths and weaknesses of one’s view,  there should be a clear line of respect and time for each side to fully articulate each other’s point of view.  Proper listening and communication is hence a pre-requisite in any negotiation or mediation and is as important as emotional control.

Reactions to Conflict

When dealing with conflict there are a variety of ways to handle it.  The article, “5 Conflict Resolution Strategies: Steps, Benefits and Tips” by Jennifer Herrity points out some key ways some may deal with conflict and its resolution.  She states,

“Conflicts are struggles that can arise during an active disagreement of opinions or interests, so it’s important to understand how to navigate and resolve them. In the workplace, there are many instances in which conflict can happen between coworkers, and when it does, it is important to resolve the situation before it escalates. In this article, we discuss five conflict resolution strategies, how to use them in the workplace and the benefits of conflict resolution…Different people use different methods to resolve conflict, depending on their personalities and preferences. The five most common strategies, known as the (Kenneth) Thomas-(Ralph) Kilmann model,  used to resolve conflicts in the workplace include”

“5 Conflict Resolution Strategies: Steps, Benefits and Tips”. Herrity, J. (2023). Indeed.

To review the entire article, please click here

Individuals when dealing with conflict can avoid the argument completely.  This passive reaction to an argument can lead many unresolved issues and deeper resentment.  Many introverts and passive individuals will flee conflict however instead of arguing or feeling bullied into an issue by a more aggressive personality.  Avoidance may relieve temporary tension but it does not resolve the existing issue.

How to resolve a conflict has many options. Please also review AIHCP’s Anger Management Program


Other individuals will actively engage and compete against the other person. They will completely and totally reject the entirety of the other person’s argument and push only for one’s own ideal or solution.  This leads to active hostility and disagreement and also offers no other solution.  Whether in business, politics, or international war, this leads to one eventually exerting power over the other or leaving a totally dissatisfied side which will later re-emerge with similar issues.Other individuals will accommodate the other individual.  This may lead to short term peace but again only presents a lingering issue.  Sometimes accommodation is purposely utilized to resolve short term issues with true sights on longer term venues.

Compromising, like accommodation, also provides a short term solution but usually leads to longer term issues and revisiting to the lasting issue.  Those in compromise though both walk away with a distaste but also a small gain.

Finally, collaboration is the ultimate solution when possible.  In this scenario, all individuals win because they work together towards something better.  Each side realizes the value of the other and combine their forces and ideas towards a greater good.

Character Matters

Understanding the sides of both and avoiding bias is key in conflict resolution. Please also review AIHCP’s Crisis Intervention Certification


Individuals must also during any type of negotiation or conflict resolution possess some sort of character and ability to read it in others.  One should be able to analyze one’s own strength and weaknesses and see where one is right or wrong.  One must also understand the type of personality one is dealing with across from them.  What type of temperament, personality and demeanor consists within this individual.  Are they more of an exertive dominant Personality A, or a more passive Personality B?  One should be prepared to know maximum and minimum extremes one will waver, as well as the other, and then make a solid logical and honest agreement.  Keeping one’s word and processing a fair agreement meets with all standards of justice and integrity.  When many nations or individuals break deals, conflict is always unavoidable.  This is why the deal should always be just and not overtly benefiting oneself.  Trouble will only emerge later.  This should be seen as looking out for the future and avoiding unneeded drama in future days.


Personal interaction will always breed conflict because different people have different opinions.  It is important to protect one’s own interests but to also be fair and just. This is accomplished through communication, listening and understanding the person.  It involves anger management and emotional restraint in how one debates another view.  It demands logic, justice and a fair view of oneself.  When these qualities are missing, conflict resolution is moot and conflict itself will emerge.

Please also review AIHCP’s Crisis Intervention, Anger Management and Stress Management Programs.  The programs are online and independent study and open to qualified professionals seeking a four year certification.  Those seeking to help resolve issues and conflicts can easily utilize a Crisis Intervention Certification or Anger Management Certification to their resume and utilize the skills to better apply conflict resolution both personally and professionally whether at home, work, school, politics or at the international level.


“Conflict Resolution” MTCT. Mind Tools.  Access here

“How to Control Your Emotions During a Difficult Conversation”. Gallo, A. (2017). Harvard Business Review. Access here

“Conflict Resolution Skills”. (2023).  Access here

“14 Conflict Resolution Strategies for the Workplace”. Wilson, C. (2022). Positive Psychology.  Access here





Crisis and Suicide Assessment

Suicide is vital in any counseling whether clinical or pastoral.  Pastoral counselors should refer patients or members of the community to a professional counselor if he or she feels the person is experiencing depression and suicidal ideation.   In most cases, suicide assessment will consider a person to be low risk or high risk.  As opposed to low risk, high risk individuals have a far worst depression and a more lethal plan.

Suicide assessment is key in assigning low or high risk individuals. Please also review AIHCP’s Crisis Intervention program


When anyone feels depressed, especially over time, it can become overwhelming.  This is why when helping depressed and grieving individuals to probe and ask questions about suicide.  It is critical to ask if one wishes to hurt or harm oneself when interviewing the patient.  It is important to see if those types of thoughts or ideas are entering the person’s mind.  If someone who is experiencing depression states they feel hopeless, then this is definitely a warning sign.  Not all hopeless individuals commit suicide, but anyone who has ever attempted or committed suicide definitely felt hopeless.

If the seriousness of an assessment manifests, then one needs to determine if one is low risk or high risk.  Many individuals in pain or depressed may think occasionally of killing oneself, but do not have the intention, desire or capability to do so, but as thoughts of suicidal ideation become more frequent and loud, then an assessment is definitely needed.  Hence after assessing symptoms of depression and the thought or at least implicit idea of suicide within the patient’s mind, it is important to access whether this person is low or high risk.  High risk individuals will require more intense observation and measures, while low risk will require less intense intervention.

If one makes comments about harming oneself, the next question is to determine lethality of the plan.   Is the plan doable?  Are the means, times and places for the event possible? If someone dictates one would like to shoot oneself, then access if this person has access to firearms.  A person who points out that he owns a gun that is at home and currently loaded in his closet poses a severely high risk.  Hence the more detailed the plan the higher the risk level.  If a person has access to the weapon named in the thought and a time planned, then immediate intervention is required. Police should be called or the person should be submitted to a psych ward for observation.  If the person on the other hand does not have access or ability to commit immediately, one should be immediately referenced to professional counseling for depression.

Someone who is high risk has more detailed plans, numerous thoughts, deeper depression, more drinking and drug issues, and access to carry out the plans. High risk individuals are also individuals who have survived past attempts.  So it is important to ask these questions as well, but also including family history of suicide.   Unfortunately, many individuals due to mental health stigmas, keep their sadness and depression to themselves.  No-one is aware of the high risk involved with the loved one or friend.  Many times, friends and family miss the subtle comments about life and death or the anxiety and depression someone is enduring.  Awareness, questions and listening are key in helping depressed individuals find the help they need.  Assessments can later be employed to determine the risk level.

When one is in crisis, it is important to ask questions about self harm or hurting oneself and see if anyone is frequently thinking of it or planning it


If anyone manifests any level of suicidal ideation, it is important to convince the person to make a no-suicide contract in which the individual promises to call someone if the person feels low, hopeless, or ideation of killing oneself manifests.   This last outlet may be the helping hand one needs not to take it to the next step. In this type of contact, the person promises to call a loved one or yourself if ideation manifests.  Sometimes this last call for help is the difference between life and death.  It is also important to discuss the frequency of alcohol and drug use during this period of time and how it can play a role in poor decisions.

Individuals kill themselves not because they want to die but because they do not feel life is worth living.  Many of them are not in the proper state of mind due to depression, trauma or extreme pain.  These individuals need counseling and help so they do not fall victim to suicide itself.  With so many stigmas surrounding suicide, it is important to remember that someone who commits it or attempts is dealing with temporary mental illness.  One should not blame but try to help.  It is not a true sin in the classical sense that once was attributed to it but a true mental state of imbalance.

Pastoral caregivers can play a key role in helping members of the congregation work through suicidal thoughts.  They can be the first line of defense for those who have noone to talk to or discuss their feelings with.  They can mentor, guide and help individuals find hope when they are depressed.  Christian Counselors, pastoral counselors and those in ministry should all have crisis intervention training and suicide prevention training.  This will enable them to better help individuals suffering from these types of thoughts.

Please also review AIHCP’s Grief Counseling, Christian Counseling and Crisis Intervention Counseling Programs.  The programs all to some extent touch on suicide.  The Grief program discussing the role of depression and loss in suicide.  The Christian Counseling Program discusses the pastoral implications from a Christian perspective and the Crisis Intervention Program discusses suicide prevention, assessment and helping individuals who are in a state of acute crisis.  All the programs are online and independent study and open to qualified professionals who work in the counseling and ministry fields.  Please review and see if the program meets your academic and professional goals.

Again, if in any type of counseling, whether professional or pastoral, be sure to have a complete understanding and working suicide assessment list.  Also, if anyone is feeling worthless or hopeless, please call the National Suicide Hotline and seek help.  Simply dial 988. Hurting oneself is never the answer.

Additional Resources

988 Suicide & Crisis Lifeline.  Access here

“Suicide Assessment”.  Access here

“How to assess and intervene with patients at risk of suicide”. Clay, R. (2022).  APA.  Access here

“Adult Outpatient Brief Suicide Safety Assessment Guide”. National Institute of Mental Health. Access here

Crisis Intervention and Policing

One of the hottest topics today is policing the police and training them better to respond to crisis situations and better de-escalate and utilize less lethal force.  This is a difficult situation no doubt.  Police face tough situations and last second decision making under intense stress is a norm of their day.   Police obviously deserve the utmost respect for the jobs they do in enforcement of law and protection but the fact remains their exists a strong divide among minority populations, and the overall population in general, with the men and women in blue.

De-escalation and crisis intervention skills are needed in policing. It protects the public and also the officer. Please also review AIHCP’s Crisis Intervention Certification


This distrust has led to numerous confrontations with police auditors who push the limits with what an officer can ask and do.  It also has led to confrontations in protests, defund the police marches, and the minority populations who sometimes are racially profiled.   The old friendly “Andy of Mayberry” days seem to be a distant memory, or even a fairy tale, where officers policed the neighborhood and were seen as good guys.  Instead, apprehension, anger and mistrust exist with every pull over or officer call.  Much of this has to do with a few bad cops, who abuse their authority.  The George Floyd case comes to mind, when officers brutally murdered a man in plain sight without any compassion or concern for the man’s breathing.

Like bad clergy or priests, bad cops are a minority, but they gain the spot light and also show a shade of blue society does not want policing them.  This has only amplified the intense scrutiny on officers in regards to attitude, procedure and response to mental illness.  Some cops although not corrupt are not fit to serve the population due to anger issues, procedural errors, or inability to respond properly during high stress.  Many officers, especially ex soldiers, act as if they are in a state of war and throw orders and demands as if in the military to the civilians.   These are not acceptable standards and are definitely issues when dealing with individuals who have mental illness.  Quick to submit, dominate, or in worst cases, shoot have become too common.

Being a police officer is not easy.  It not only demands the skills and mind to police, but it also takes a special person without authority issues, anger problems, or inability to act cool under pressure.  The standards are high and many police perform at this standard, but it takes only one time, one bad day.  This is why it is so hard for the good cops who try.  At any moment, they may find themselves in internal affairs investigation, or subject to lawsuit, or find themselves arrested for excessive force.  Hence it is equally important to the police officers, as well as the public to have better crisis response and de-escalation plans in effect.

The article, “Crisis Intervention Attempts Involving Policing In The United States” by Lisa Landram takes a closer look at how police departments are implementing better crisis training and policing procedures for their officers.  Landram states,

“But many municipalities in the U.S. are also grappling with intervention attempts involving policing. Crisis response teams vary in their approaches to addressing mental health throughout the United States. A national survey by the National Police Foundation called “How Small Law Enforcement Agencies Respond to Calls Involving Person in Crisis” found that there were different approaches that agencies take to develop a more effective response to calls involving persons in behavioral health crisis. The findings from the survey are based on responses from a random sample of 380 municipal police and sheriff offices with between 10 and 75 sworn officers between February and October 2020.”

“Crisis Intervention Attempts Involving Policing In The United States”. Landram, L. (2023). Daily News-Record

To review the entire article, please click here


Landram illustrates various ways local departments are answering the call to better train their officers and also implement better crisis response.  Of the key elements, she notes that training involves recognition of basic mental illness is being implemented.  The training involves not only the types but what to expect if encountering someone with mental illness or under substance abuse.

An additional training also includes teaching officers the basics in crisis intervention, communication and especially de-escalation.  De-escalating at its core though means officers must become more “thick skinned” in regards to responses of individuals to orders, as well as ignoring insults or slurs.  While it is horrible officers are verbally accosted, the job demands a high standard that some cannot meet, and for those, who cannot, then policing may not be one’s career, especially considering officers carry lethal force.

Police offers can learn a variety of crisis intervention skills and departments can partner with mental health facilities to deliver safer response to mentally ill calls


Another key element listed was the importance of a closer correlation with mental health professionals with the department.  This partnership would involve officers having more support from mental health professionals via call, or in person on mental health calls.  This also involves 911 and dispatch officers offering better details regarding a mental health call issue and warning the officers on scene that someone is not mentally well.

Finally, the department needs better cooperation for facilities that deal with substance abuse and mental health during a potential arrest.  Jail is not the answer for these individuals and can in some cases traumatize them more.

Public Response to Officers

Most officers are good.  Not all situations involve racial profiling, harassments, or cops with attitudes.  Tickets may be annoying, but ultimately officers are performing a civic duty.  While as US citizens we have certain rights, sometimes working with an officer is the best thing.  Simple courtesy goes a long way.   While police should not seek illicit information during an investigation or pull over that is not legal, they sometimes do and knowing your rights and what needs to be handed over or not is key.  One always has the right to remain silent, but it is important to know one’s state laws requiring identification or pull over procedure.

Again, sometimes, working together and being compliant and respectful goes a long way.  Realize officers live a high stress life and as human beings can reach a point where too much attitude or abuse pushes them over the limit.  So, in essence, know your rights, but also understand the situation and what they are going through.  Mutually working together can reduce stress, tension and anxiety.

Police Stressors

As stated, police are subject to horrible things they see everyday.  They can suffer from PTSD and easily be triggered as well.  It is obviously important that the department keeps officers in good mental health.  Officers see death, abuse, shootings and live action on a consistent basis.  They are in a fight or flight mode consistently.  Traffic stops themselves may be their very last without proper care.

In addition to shootings, losing fellow officers, cops deal with a variety of other issues.  Consistent verbal abuse, negative press, pressure from municipal authorities,  and lack of staffing and funding.  In essence it is an extremely stressful job and plays one component in the overall problem of de-escalation and policing.  Hence departments must provide stress care in addition to crisis intervention training, to keep the minds and emotional stability of good cops sharp and healthy.


Policing is a sacred trust.  A few bad officers can ruin the entire image but other officers need to learn better de-escalation skills.  Certain qualities of officers need adjusted that are militaristic and ultra authoritarian.  It is not fair, especially when dealing with  a rude and ungrateful public, but the job demands more now than ever.  Crisis Intervention skills protects not only the public but the officer him/herself.

Good policing involves restraint, de-escalation skills, and communication. Please also review AIHCP’s Crisis Intervention Program


AIHCP offers a Crisis Intervention Consulting Certification for qualified professionals seeking a four year certification.  The program is online and independent study and open to qualified professionals seeking a four year certification.  Police officers are excellent candidates as well for this program.  Departments looking for certification programs for their officers can review the program and see if it matches the fit for their officers.

Additional Resources

“Police stressors and health: a state-of-the-art review”.  Violanti, J. et. etc. (2019). Policing. Author manuscript; available in PMC 2019 Mar 5.  Published in final edited form as: Policing. 2017 Nov; 40(4): 642–656.  Access here

“Occupational stress in policing: What the research says and what leaders can do about it”. Segovia, R. (2022). Police1.  Access here

“Fighting Stress in the Law Enforcement Community”. Dawson, J. (2019). National Institute of Justice Journal.  Access here

“De-Escalation: A Commonsense Approach”. Ranalli, M. (2020). Lexipol.  Access here

“If We Want to Reduce Deaths at Hands of Police, We Need to Reduce Traffic Stops”. Johnson, T &  Johnson, N. (2023). Time.  Access here

“Highly Rated and most Frequent Stressors among Police Officers: Gender Differences”. Violanti, J. et. etc. (2016). Am J Crim Justice. Author manuscript; available in PMC 2017 Dec 1) Published in final edited form as: Am J Crim Justice. 2016 Dec; 41(4): 645–662.  Access here

Crisis Intervention and Suicide Prevention

Suicide occurs primarily due to a unhealthy mental state of mind.  Most individuals are truly victims of their own hands.  Due to intense trauma, crisis, or over bearing chronic depression, the unhealthy state can lead to suicide.  There are signs and remarks that can be red flags for counselors, friends or family.  There are a variety of assessments that review a person’s intent, plan and ability to carry it out as well.  These tools are all extremely valuable in identifying higher risk individuals who express suicidal ideation.

Suicide is rarely a choice but due to an unstable mental mindset due to crisis, depression, or severe trauma


Statistically, men are more likely to commit suicide.  Various demographics vary and differ based on gender, faith, community, social support and individual coping abilities.  It is essential to treat all suicidal threats as serious and take appropriate action to help the person.  Crisis Intervention Specialists help individuals de-escalate from intense crisis and emotional instability in hopes of preventing an individual from making taking one’s own life in a moment of despair, intellectual confusion, and mental imbalance.

The article, “Suicide Prevention Must Expand Beyond Crisis Intervention” by Samoon Ahmad takes a closer look at preventing suicide and helping others cope through the it’s thoughts.  Ahmad states,

“There is no positive spin that one can put on the fact that just under 50,000 Americans chose to end their lives last year. And while there may not be a silver lining in this story, we at least have the epidemiological tools to better understand where more suicides are happening and who is more likely to die by suicide, which may eventually help us understand why the number of suicides is climbing. Though it is a category error to treat suicide as no different than a disease, there are most certainly social factors that are contributing to the rise in suicides, and they are affecting some communities more than others.”

“Suicide Prevention Must Expand Beyond Crisis Intervention”. Ahmad, S. (2023). Psychology Today

To review the entire article, please click here


Mental health is a crucial aspect of our overall well-being. It affects how we think, feel, and act, and influences our ability to handle stress, relate to others, and make choices. Unfortunately, mental health issues, including the risk of suicide, are prevalent in our society. Understanding the importance of mental health and gaining knowledge about suicide prevention and crisis intervention is essential for everyone. In this comprehensive guide, we will explore the various aspects of mental health, delve into the understanding of suicide, identify risk factors and warning signs, discuss the role of crisis intervention, effective communication techniques, available resources, ways to support those struggling with mental health issues, and initiatives to promote mental health and well-being in our communities.


The Importance of Mental Health Awareness

Mental health awareness is vital for several reasons. First and foremost, it helps to eliminate the stigma surrounding mental health issues. By increasing awareness and promoting open conversations, we can create an environment where individuals feel comfortable seeking help and support. Furthermore, understanding mental health allows us to recognize the signs and symptoms of mental illnesses, providing an opportunity for early intervention and treatment. Mental health awareness also plays a crucial role in suicide prevention, as it enables us to identify individuals who may be at risk and offer them the support they need.

Understanding Suicide and Its Prevalence

Suicide is a tragic and complex issue that affects individuals of all ages, genders, and backgrounds. It is essential to gain a deeper understanding of suicide in order to address this problem effectively. Suicide is often a result of various factors, including mental health conditions, such as depression, anxiety, and substance abuse. It is crucial to recognize that suicidal thoughts and behaviors are not signs of weakness or attention-seeking but rather indications of severe distress and a cry for help. By understanding the underlying causes and risk factors associated with suicide, we can work towards prevention and provide support to those in crisis.

Risk Factors and Warning Signs of Suicide

Identifying the risk factors and warning signs of suicide is crucial in preventing tragic outcomes. Some common risk factors include a history of mental health disorders, previous suicide attempts, family history of suicide, access to lethal means, and social isolation. It is important to note that these risk factors do not necessarily mean that someone will attempt suicide, but they can help us recognize individuals who may be more vulnerable. Additionally, being aware of warning signs, such as talking about suicide, expressing hopelessness or worthlessness, withdrawing from social activities, and giving away belongings, can help us intervene and provide the necessary support.

The Role of Crisis Intervention in Suicide Prevention

When diagnosing suicidal thoughts, one goes through a rigorous process of risk assessment and viability of the plan


Crisis intervention plays a pivotal role in suicide prevention. When someone is in crisis, immediate action is required to ensure their safety and well-being. Crisis intervention aims to provide support, stabilization, and assistance to individuals who are experiencing acute psychological distress or contemplating suicide. It involves active listening, empathetic communication, and connecting individuals with appropriate resources. Crisis helplines, such as suicide hotlines, provide a valuable service by offering immediate assistance to those in need. Trained crisis intervention professionals can help de-escalate the situation, assess the level of risk, and guide individuals towards appropriate help.

Effective Communication Techniques in Crisis Situations

In crisis situations, effective communication techniques are crucial for providing support and promoting a sense of safety and trust. Active listening, empathy, and non-judgmental attitudes are essential components of effective communication. It is important to create a safe and supportive environment where individuals feel comfortable expressing their emotions and concerns. Reflective listening, paraphrasing, and summarizing can help demonstrate understanding and validate the individual’s experiences. Additionally, using open-ended questions can encourage individuals to share their thoughts and feelings more openly. By employing these techniques, we can foster a connection and provide the necessary support during a crisis.

Resources for Mental Health Support and Crisis Intervention

There are various resources available for mental health support and crisis intervention. National and local helplines, such as suicide hotlines, provide immediate assistance to individuals in crisis. These helplines are staffed by trained professionals who can offer support, guidance, and resources. Additionally, mental health organizations and community clinics often provide counseling services, therapy, and support groups. Online platforms and mobile applications also offer resources and tools for mental health support. It is important to familiarize ourselves with these resources and share them with others to ensure that individuals in need can access the help they require.

How to Support Someone Who May Be Struggling with Mental Health Issues

Supporting someone who may be struggling with mental health issues requires empathy, understanding, and patience. It is crucial to create a safe and non-judgmental environment where individuals feel comfortable discussing their feelings and concerns. Listen actively and without interruption, allowing them to express themselves fully. Avoid offering unsolicited advice or making judgments. Instead, provide reassurance, validate their experiences, and encourage them to seek professional help. Offer to accompany them to appointments or help them research available resources. By being a supportive presence, you can make a significant difference in someone’s life.

Promoting Mental Health and Well-being in Your Community

Promoting mental health and well-being in your community is a collective effort that can have a profound impact on individuals’ lives. Start by raising awareness and reducing the stigma surrounding mental health through educational campaigns and community events. Encourage open conversations about mental health and provide opportunities for individuals to share their experiences. Advocate for mental health resources and support services in your community, such as counseling services, support groups, and crisis helplines. Additionally, promote self-care practices and stress management techniques, such as exercise, mindfulness, and healthy coping mechanisms. By fostering a supportive and inclusive community, you can contribute to the overall mental well-being of those around you.

Mental Health Initiatives and Organizations

Numerous mental health initiatives and organizations are dedicated to raising awareness, providing support, and advocating for mental health. These initiatives work tirelessly to reduce the stigma surrounding mental health, promote access to mental health resources, and support individuals in crisis. Examples of such organizations include the National Alliance on Mental Illness (NAMI), Mental Health America (MHA), American Foundation for Suicide Prevention (AFSP), and Crisis Text Line. These organizations offer resources, educational materials, and platforms for individuals to share their stories. By supporting and engaging with these initiatives, you can contribute to a healthier and more compassionate society.

Conclusion: Taking Action to Support Mental Health and Prevent Suicide

Those in crisis need guidance. Please also review AIHCP’s Crisis Intervention Specialist Certification and see if it meets your goals


Understanding the importance of mental health and taking action to support individuals in crisis is crucial for suicide prevention. By increasing mental health awareness, identifying risk factors and warning signs, utilizing effective communication techniques, and providing support, we can make a significant difference in someone’s life. It is essential to familiarize ourselves with available resources and promote mental health initiatives in our communities. By working together, we can create a society that values mental health, provides support to those in need, and prevents the tragedy of suicide.

Please also review AIHCP’s Crisis Intervention Specialist Program and see if it meets your academic and professional goals.  The program is online and independent study and open to qualified professionals seeking a four year certification in Crisis Intervention.


Additional Resources

988 Suicide & Crisis Lifeline.  Access here

Suicide Prevention. CDC. Access here

“Suicide: What to do when someone is thinking about suicide” Mayo Clinic Staff. (2023). Mayo Clinic. Access here

“Suicide Prevention”. (2023). APA. Access here

Self Harm Video

Self harm occurs when individuals look to burn, cut, or in someway physically mark oneself.  It can also be emotional or through dangerous behavior.  In some cases, the individual is punishing oneself for displaced guilt, in other cases, the person is looking to numb the mental pain through physical pain.  In many cases, those who commit self harm were victimized or experienced an earlier childhood trauma.  Those who commit self harm are not looking to kill oneself but to punish oneself or escape mental pain.

Self harmers are either punishing oneself or trying to numb mental pain. Please also review AIHCP’s Crisis Intervention Program


To learn more, please also review AIHCP’s Crisis Intervention Specialist Program or AIHCP’s Grief Counseling Program.  The programs are online and independent study and open to qualified professionals seeking a four year certification.  Both programs are open to clinical and non-clinical professionals but it must be stated only clinical licensed professionals can treat those who commit self harm with therapy.


Please review the video below

Mental Health Response Teams

There is no doubt that police reform is a necessary reality.  Police responses to mental health emergencies can end tragically for the person suffering from a mental health issue.  Those suffering from mental health issues cannot be treated like criminals nor expected to respond perfectly when confronted.  Some of the burden falls on bad policing such as seen in the George Floyd case, while others are due to poor training to respond to mental health calls.   The demand to comply and when someone with mental issues does not comply can lead to deadly consequences for the mentally ill.   Police not only need to be better trained in de-escalation but also need training in Crisis Intervention  and identifying mental illness cases.   In addition, bad cops need to be removed.

Police training needs to include crisis intervention. Please also review AIHCP’s Crisis Intervention Program


One other option is the creation of mental health response teams that specialize in mental health calls.  Instead of the standard policing, these professionals are trained in mental health, crisis intervention,  and de-escalation.   While it is a very difficult job for police to enter upon a scene where possible danger lurks, the public demands more than the average tolerance when police arrive, especially when confronting someone on drugs or facing a mental crisis.  The article, “The Overlooked, Enduring Legacy of the George Floyd Protests” by Tahir Duckett looks at the need since 2020 to find alternative response teams to deal with mental health calls.  Duckett  states,

“The shift towards non-police responses to mental health and other calls for service is a consequential one. One in five police killings involve a person in mental health crisis. But just as important, a system of alternative first response represents a framework in which cities begin to respond to people with the care they need–not just the gun, badge, and handcuffs we have available.”

“The Overlooked, Enduring Legacy of the George Floyd Protests”. Duckett, T. (2023). Time.

To read the entire article, please click here

Crisis Intervention and mental health training for key response teams to mental emergency calls can provide better care and response to the community, limiting fatal encounters with law enforcement and those in mental crisis.   The police are not equipped with the training to handle many of these issues and resort to comply or not comply suppression of a alleged perpetrator. In many cases, these non-criminals, are tackled, shocked, choked, beaten or shot because they do not comply due to their mental distress.   Better training within the departments for mental health response is key but also again a reform of departments to remove aggressive and abusive officers.

Cities should choose between two options.   All options involve Crisis Intervention and Mental Health training for all officers, but response teams should be police teams especially trained for ONLY mental health calls, or hybrid teams with police and a social worker or mental health care professional providing support.


Crisis lines are lifelines for individuals experiencing a mental health crisis. They serve as a bridge between the person in crisis and the appropriate help they need. These helplines offer a safe and confidential space for individuals to express their thoughts and emotions without fear of judgment. Trained crisis line operators provide active listening, empathy, and validation, which can be immensely comforting for someone in distress.

Moreover, crisis lines serve as a gateway to mental health services. The operators can provide information and referrals to mental health professionals, community resources, and support groups. They can guide callers to appropriate interventions, such as therapy, counseling, or psychiatric services. By connecting individuals with the right resources, crisis lines play a crucial role in supporting mental health and preventing crises from escalating.

The significance of crisis lines in police and crisis intervention

Law enforcement agencies often find themselves responding to crises involving mental health issues. Crisis lines play a significant role in assisting police officers in these situations. When faced with a mental health crisis, officers can reach out to crisis lines for guidance and support. Trained professionals on the other end of the line can provide valuable insights on how to approach the situation, ensuring the safety of both the individual in crisis and the officers involved.

Crisis lines also act as a valuable resource for police officers who may not have extensive training in mental health crisis intervention. By consulting with crisis line operators, officers can gain a better understanding of the individual’s needs and receive guidance on de-escalation techniques. This collaboration between crisis lines and law enforcement helps to prevent unnecessary use of force and promotes a more compassionate approach to crisis intervention.

Crisis line services and their impact on mental health crises

Crisis lines offer a wide range of services that have a profound impact on mental health crises. Firstly, crisis lines provide immediate emotional support to individuals in distress. The simple act of having someone to talk to during a crisis can be incredibly comforting and help alleviate feelings of isolation and despair. Crisis line operators are trained to listen actively, validate emotions, and provide a non-judgmental space for individuals to express their thoughts and feelings.

Secondly, crisis lines offer information and referrals to appropriate mental health resources. Individuals in crisis may not be aware of the available support systems and treatment options. Crisis line operators can provide valuable information about local mental health services, support groups, and even financial assistance programs. By connecting individuals to the right resources, crisis lines help facilitate access to care, which is crucial for managing mental health crises effectively.

Lastly, crisis lines play a critical role in suicide prevention. Many crisis lines have specialized training in suicide intervention techniques. Operators are equipped to assess the level of risk and provide appropriate intervention strategies. They can offer support, encouragement, and guidance to individuals contemplating suicide, while also connecting them with emergency services or local mental health professionals.

The connection between crisis lines and de-escalation training for police officers

One of the key aspects of crisis intervention is de-escalation. De-escalation techniques aim to defuse tense situations and reduce the need for physical force. Crisis lines and de-escalation training for police officers go hand in hand in promoting safer crisis interventions.

Crisis lines provide valuable insights and guidance to officers on de-escalation strategies. By consulting with crisis line operators, officers can gain a better understanding of the individual’s emotional state and tailor their approach accordingly. Crisis line operators can offer suggestions on how to communicate effectively, maintain calmness, and diffuse potentially volatile situations. By incorporating crisis line guidance into their practice, officers can employ more empathetic and compassionate techniques, resulting in safer and more successful crisis interventions.

Benefits of crisis lines in reducing police use of force incidents

The integration of crisis lines in police and crisis intervention has numerous benefits, including a reduction in police use of force incidents. Crisis line operators are specially trained to handle crisis situations and provide support to individuals in distress. By collaborating with crisis line professionals, police officers gain access to valuable expertise that can help them navigate potentially volatile encounters with individuals experiencing a mental health crisis.

Better mental health training can help reduce unneeded fatalities of the mentally ill during police calls


When officers have the support and guidance of crisis lines, they are more likely to approach situations with empathy and understanding. Crisis line operators can offer alternative strategies to de-escalate situations, reducing the need for physical force. By employing these techniques, officers can promote a more peaceful resolution and minimize the risk of harm to both themselves and the individuals they are assisting.

Studies have shown that crisis lines, when integrated effectively into crisis intervention protocols, can significantly reduce the incidence of police use of force. By providing officers with the resources and knowledge necessary to handle mental health crises, crisis lines play a vital role in creating safer outcomes for all parties involved.

Case studies showcasing the effectiveness of crisis lines in mental health support

Numerous case studies highlight the effectiveness of crisis lines in providing mental health support and preventing crises from escalating. One such example is the Crisis Text Line, a text-based crisis line service. Research conducted on the Crisis Text Line has shown that individuals who reach out for support experience a significant decrease in suicidal ideation and an increase in their ability to cope with their mental health challenges.

Another case study examined the impact of crisis lines in reducing emergency department visits for individuals in crisis. By providing immediate emotional support and helping individuals access appropriate resources, crisis lines were able to divert individuals from seeking emergency care unnecessarily. This not only reduces the burden on emergency departments but also ensures that individuals receive the most appropriate and timely care for their mental health needs.

These case studies demonstrate the effectiveness of crisis lines in providing timely and accessible mental health support. By intervening early and providing support when it is most needed, crisis lines have the potential to save lives and improve the overall well-being of individuals experiencing a mental health crisis.

Challenges and limitations of crisis lines in police and crisis intervention

While crisis lines play a crucial role in promoting mental health support, they also face certain challenges and limitations. One of the challenges is the availability of resources. With the increasing demand for crisis line services, it can be difficult to ensure that there are enough trained professionals to handle the volume of calls effectively. Long wait times or limited availability may hinder individuals from accessing immediate support when they need it most.

Moreover, crisis lines may not always be able to address the complex needs of individuals in crisis. While crisis line operators are trained to provide emotional support and referrals, they may not have the expertise to provide long-term counseling or therapy. In these cases, it is essential to ensure that individuals are connected with appropriate mental health professionals who can provide ongoing care and support.

Additionally, crisis lines may face challenges in collaborating with law enforcement agencies. Building effective partnerships between crisis lines and police departments requires ongoing communication, training, and shared protocols. Without proper coordination, the potential benefits of crisis lines in crisis intervention may not be fully realized.

Future developments and improvements in crisis line services

As the demand for crisis line services continues to grow, there is a need for ongoing development and improvement. One area of improvement is the use of technology to enhance crisis line services. Text-based crisis lines, like the Crisis Text Line mentioned earlier, have shown great promise in reaching individuals who may not feel comfortable speaking on the phone. Incorporating video chat or other digital platforms can further enhance accessibility and convenience for those seeking support.

Another area of development is the integration of crisis lines with other mental health support systems. By strengthening connections between crisis lines, mental health professionals, and community resources, individuals can receive more comprehensive and coordinated care. This collaboration can help ensure that individuals experiencing a mental health crisis receive the most appropriate support and follow-up care.

Furthermore, ongoing training and professional development for crisis line operators are essential. As the field of mental health evolves, crisis line operators need to stay up to date with the latest research, best practices, and cultural competency training. This ongoing education can enhance their ability to provide effective support and adapt to the changing needs of the individuals they serve.

Conclusion: The ongoing need for crisis lines in promoting mental health support

In conclusion, crisis lines play a vital role in police and crisis intervention by promoting mental health support. They provide immediate emotional support, information, and referrals to individuals in distress. Crisis lines also assist police officers in de-escalation techniques, reducing the use of force incidents. Despite challenges and limitations, crisis lines have proven to be effective in preventing crises from escalating and improving outcomes for individuals experiencing a mental health crisis.

Teaming police up with mental healthcare professionals is an excellent solution to reducing injury to the mentally ill


As the demand for mental health support continues to rise, it is crucial to invest in the ongoing development and improvement of crisis line services. By leveraging technology, strengthening collaborations, and providing continuous training, crisis lines can better meet the needs of individuals in crisis and ensure that they receive timely and appropriate support. With their invaluable role in promoting mental health, crisis lines are an essential component of crisis intervention and a lifeline for those in need.

Please also review AIHCP’s Crisis Intervention Specialist Program and see if it meets your academic and professional goals.  The program is designed for qualified professionals seeking a four year certification in Crisis Intervention.  It is an online and independent study program designed to help working professionals earn a certification to enhance their professional career.

Additional Resources

“A Look at Police Reform and Mental Health Crises—Has Any Progress Been Made?”. Styx, L. (2022). VeryWellMind. Access here

“Amid calls for police reform, better training needed to handle mental health emergencies: Experts”. Pereira, I. (2020).  ABC NEWS.  Access here

“Mental Health And Police Violence: How Crisis Intervention Teams Are Failing”. Westervelt, E. (2020). NPR. Access here

“A look at the effort to expand mental health workers’ role in policing”. Hughes, T. (2022). USA Today.  Access here