It is only natural for many counselors to become sickened, disgusted, angered, or enraged when discussing trauma with a victim. The stories of abuse against the innocent cry for justice. As counselors, or safe guarders, in many ways, these emotions are important in helping the counselor or social worker become instilled with the desire to find justice of the victim and legal punishment for the perpetrator. Hence, it is natural to feel. Counselors are not robots and as human beings, they can become influenced and effected by the details of the stories of victims. These effects can appear in forms of vicarious trauma, compassion burnout, or even loss of emotional control in a counseling session. As healthcare professionals, it is imperative that counselors, social workers and pastoral caregivers are able to monitor themselves in order to be there for the client/victim. In this article, we look at vicarious trauma, burnout and regulating self and how it is important to identify these things and utilize the skills of regulation in counseling, but also every day life.

Please also review AIHCP’s Healthcare Certifications as well as its Trauma Informed Care program, as well as AIHCP’s Grief Counseling and Crisis Intervention programs.
Absorption Vulnerability: What is Vicarious Trauma, Compassion Fatigue and Burnout?
It falls under the umbrella of vulnerability absorption. Counselors can become affected by their clients and the stories told by them. Within these types of absorption, counselors can face compassion fatigue, vicarious trauma, or burnout. Within compassion fatigue, the trauma and stories of the victim wear down the counselor emotionally. It affects their ability to be empathetic and optimistic in the therapeutic relationship.. Vicarious trauma, on the hand has a different type of reaction to trauma. Vicarious trauma is when a counselor or mental health professional is indirectly affected by the trauma of the client/victim (Compton, 2024, p. 236) but in this type of trauma, the counselor experiences types of post traumatic stress symptoms. It goes beyond the emotional wear of compassion fatigue but also affects the beliefs and behavior of the counselor. Burnout on the other hand does not include the trauma of the victim, but has more to do with large caseload, working long hours and inter stress dynamics at work (Compton, 2024, p. 236). All symptoms of burnout as well as vicarious trauma and compassion fatigue are detrimental to the therapeutic relationship because it weakens the counselor’s ability to actively listen, employ empathy, help the client heal and remain regulated. Some may overlap and also play on each other.
Compton points out that counselors who are more susceptible to vicarious trauma and absorption vulnerability usually have past trauma that is triggered in counseling through the indirect trauma of the client (2024, p. 238). Hence indirect exposure to horrible stories of abuse, one’s own past trauma history and the triggers associated with it can engage within the counselor various trauma responses. Like the client, the counselor can experiences challenges to one’s own beliefs and world views and also cause an existential crisis of faith (Compton, 2024, p. 237). This can later filter into the counselor’s home life causing counselors to either avoid those in need, or to overcompensate with becoming to involved. Overinvolvement and lack of professional boundary can lead the counselor into seeing the client as oneself and lead to clouded vision as well as trying to do too much beyond one’s skill level in some cases.
Regulating One’s Emotions
When hearing horrific stories of abuse, it can be difficult during a session for a counselor to be able to maintain the needed co-regulation for a client. A counselor, like a trauma survivor, can enter into states of hyperarousal or hypoarousal. In other articles, we discussed the nature of hyper and hypoarousal states of the client, but these same states can also affect the counselor in negative ways. In regards to hyperarousal, a counselor may become more irritated, anxious, or upset, while also feeling an increased heart rate as the sympathetic nervous system is activated. Likewise, a counselor may become dissociated, numb or lost due to the reaction of the parasympathetic system. In both cases, the counselor is losing the ability to regulate.
Settling oneself without upsetting the client is key. In the hyperarousal state, the counselor needs to settle and ground oneself by calming the mind through breathing, grounding, or other cognitive exercises that relax the sympathetic nervous system, while in the hypoarousal state, a counselor needs to activate by stimulating the brain or creating movement. Many times, it is encouraged in these activation or settling techniques to discreetly include the client who may well also be experiencing tension. Hence any of deep breathing exercises or cognitive grounding techniques, as well as movement, stretching, or even a cold glass of water can help a counselor and client regain emotional regulation. Many of these grounding techniques and how to utilize them are mentioned in other AIHCP articles. Please click here to review grounding and containment strategies.
While counselors track clients emotional and physical reactions, counselors can also scan their own body for hyper or hypoarousal. Compton recommends scanning one’s own body in intense moments to detect these emotional changes within the body. In addition, Compton recommends evaluating ones subjective unit of distress on a scale of 1 to 10 via the SUDS scale (2024,. p. 249). It is important to understand not only the window of tolerance of one’s client but also oneself. Again, the window of tolerance refers to the optimal time a person is able to discuss trauma in a rational and calm way without triggers activating a fight, flight or freeze response. In charts, the window of tolerance is colored as a green zone, while hyperarousal is dictated a red zone, while hypoarousal is regarded as the gray zone. When in the red zone of hyperarousal, a counselor needs to stop and engage in calming activities, while when in the grey zone of hypoarousal, a counselor needs to activate and arouse the mind and body (Compton, 2024, p. 248-249).

Key regulation, a counselor needs to identify triggers that can cause these reactions. As human beings counselors too have triggers that can cause various reactions to a story or person. Past trauma, one’s own biases, and one’s own way of handling things can cause internal division with the client and it is important to identify these triggers. These triggers can cause issues with providing unconditional positive regard and empathy to the client. In displaying empathy, sometimes, according to Compton, can fall into two categories- self-orientated empathy and others-orientated empathy. In regards to self-orientated empathy, one feels the pain of others but it affects the person directly and impacts their ability to help, while others-orientated empathy allows one to feel but gives the necessary space and distance to help others in suffering (2024, p. 254). To review AIHCP’s previous article on unconditional positive regard and empathy, please click here.
Counselors when they do feel emotions should not dismiss the feeling as bad or good. Emotions, according to Compton, are not dangerous in themselves but a counselor simply needs to allow and notice them but constrain them for the benefit of the client (2024, p. 256-57). In addition, certain stories may also lead rumination or the inability to shake a certain thought or memory that has invaded the mind during counseling. Compton suggest focusing such worries and thoughts to goal solving thoughts (2024, p. 258). Again, emotions and thoughts are natural, but as professionals, one needs to identify them and properly regulate them in counseling.
Self Care
Counselors, like any caregivers or safe guarders, experience many terrible thing through the stories they hear. The ability to absorb but yet to effectively care is a thin line from falling victim to vicarious traumas. Hence it is so important for counselors to be skilled in self-regulating, but also skilled in understanding professional and emotional boundaries. Counselors need to ensure that their brain and body is able to find the necessary time to heal and rest. Self care is in many ways stewardship of self. It involves understanding that one is not the ultimate solver of all problems and understanding the value of time and how to utilize it for the greatest good. Sometimes, it is the mind that needs the most rest. Allowing the mind freedom from unnecessary trauma or images when away can allow one to find peace at home. Instead images or stories or movies that may invoke triggers should be avoided. Hence according to Compton, it is important to be a steward of one’s mind, body, time and relationships with others. This involves boundaries as well as enjoying the good in life. It can be very difficult to avoid the fog and darkness of abuse and the counselor needs to have balance. Spirituality, hobbies, time off, boundaries, as well as utilization of grounding techniques and the mastery of them is key. Deep breathing, relaxation, meditation, and digesting good and wholesome content is important for counselors to be able to continue to give quality care to each hurt soul
Conclusion

Counseling and safe guarding victims of trauma takes a toll on healthy minds. Positive energy and coregulation of the counselor in the therapeutic relationship can be weakened through vicarious trauma, compassion fatigue or burnout. Hence it is critical to understand one’s own triggers, as well as the ability to regulate one’s emotional responses. Self care is essential to maintain a healthy balance to keep counselors up to the large task of helping victims heal.
Please also review AIHCP’s Trauma Informed Care program, as well as its other Mental and Behavioral Health Certifications.
Resource
Compton, L & Patterson, T (2024). “Skills for Safeguarding: A Guide to Preventing Abuse and Fostering Healing in the Church” Intervarsity Press.
Additional Resources
Matejko, S. (2022). “What Is Vicarious Trauma?”. PsychCentral. Access here
Luster, R. (2022). “Vicarious Trauma: A Trauma Shared”. Psychology Today. Access here





