Conflict resolution is key is every aspect of human interaction.  Since human beings are social beings there is bound to be communication and needs that lead to conflict.  How one manages one’s emotions is key to conflict resolution.  Whether as a regular person, officer, diplomat, or politician, it is essential to know how to de-escalate, control emotion, and resolve conflict.  Anger Management and Crisis Intervention are key ingredients to managing conflict.

Please also review AIHCP’s Crisis Intervention Program as well as AIHCP’s Anger Management Specialist Program and see if they match your academic and professional goals. The programs are online and independent study and open to qualified professionals seeking a four year certification.