Good article on dealing with stress on the other side of the counter as a customer clerk this holiday season. Customer service may be the most stressful job during the Holidays or any time. One needs to control their stress and issues from home to properly help the customer. Many need stress reducing techniques to effectively deal with the stress.\
The article, “7 Tips for Managing Customer Complaints and Stress This Holiday Season” by Joseph Michelli looks into this issue. The article states,
“It’s crunch time for retail! The holiday season may bring out the best in humanity but holiday shopping can also bring out the worst. We’ve all seen the “Black Friday Brawls” as shoppers play tug-of-war with the last doorbuster sales item.”
To read the entire article, please click here
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