Health Care Manager CE Courses Program for Certification
The American Institute of Health Care Professionals, Inc., offers six (6) online Continuing Education courses for those who have met the criteria for enrollment into the Certification Program to achieve the credential “Certified Health Care Manager.”
Applicants may register for the courses provided below. Upon completion of each course, you will be awarded the corresponding continuing education contact hours and receive the CE certificate verifying course completion and the award of education credits. Registration may be completed online, by accessing the links below.
Those seeking Certification in the Health Care Manager program must successfully complete the six (6) core courses as detailed below. Once a candidate enrolls into the first course in the curriculum, the candidate has two (2) full years to complete the entire curriculum of six courses. Candidates may register and take one course at a time. There are pre-requisites to enter the certification program. To review information on the Certification program, please view this page: click here
While there are pre-requisites to enter the Health Care Manager Certification program, anyone who is interested in taking any of the CE courses below may do so without the need to enter the Certification Program and thus the need to meet a pre-requisite.
Course Fees: Below are listed the required courses for this curriculum. At the end of each course description you will find the course cost listed. All textbooks and learning materials are separate and not included in the course cost.
Order of Courses: candidates in the Certification program may chose to take the CE courses below in any order.
The following CE courses have provider approvals: The American Institute of Health Care Professionals Inc. is a licensed Continuing Education Provider in the State of California, Board of Registered Nursing, Provider # CEP 15595. For additional information please access here.
Some of the courses below, where indicated, have approval by the Florida Board of Nursing and the following Boards of Nursing:
The American Institute of Health Care Professionals, Inc. is an Approved Provider of Continuing Education by the Florida State Board of Nursing. CE Provider # 50-11975.
Courses which are approved below by the Florida State Board Of Nursing (CE Provider # 50-11975) also have the following Board of Nursing Approvals:
The American Institute of Health Care Professionals Inc: is a Rule Approved Provider of Continuing Education by the Arkansas Board of Nursing. CE Provider # 50-11975.
The American Institute of Health Care Professionals Inc: is a Rule Approved Provider of Continuing Education by the Georgia Board of Nursing. CE Provider # 50-11975.
The American Institute of Health Care Professionals Inc: is a Rule Approved Provider of Continuing Education by the South Carolina Board of Nursing. CE Provider # 50-11975.
The American Institute of Health Care Professionals Inc: is a Rule Approved Provider of Continuing Education by the West Virginia Board of Examiners for Professional Registered Nurses. CE Provider # 50-11975.
The American Institute of Health Care Professionals Inc: is a Rule Approved Provider of Continuing Education by the New Mexico Board of Nursing. CE Provider # 50-11975.
1. Organizational Behavior
This online course is a comprehensive course in organizational behavior and psychology designed for health care professionals practicing in any health care organization or agency. This course provides an in-depth study into the work environment and insights into organizational problem solving. Management theories and concepts are reviewed to provide insight into the actions and reactions of today’s workforce. Both positive and negative dynamics that affect the attainment of organizational objectives are covered in this course. Behavior and Leadership models are studied in addition to analyzing the types of communications used by the workforce. Organizational Social Systems and Culture are examined from many dimensions and students will learn how they effect the overall dynamics and operations of an organization. The study of motivational models and appraisal systems provide insight as to how and why people respond to particular variables. Leadership styles, empowerment and participation are examined as related to organizational behavior topics of study for all future and current managers. A study of the effects of employee attitudes provide guidance to better performance and job satisfaction of the workforce. Students will also examine ethical issues and dilemmas and conflict resolution models and examine how human and organizational behavior play a major role in affecting process and outcomes when such issues are being dealt with in practice.
Students will also examine the nature and psychology of group dynamics and analysis of both formal and informal groups in the workplace and their impact on cooperation, collaboration and decision making. Characteristics of successful teams are covered in the course as well as classic organizational structures. The effects of implementing change at work and employee resistance from a human behavior perspective are examined as well as effective strategies for managing change effectively. This course provides a realistic examination of all aspects of stress and stress management in the work place and strategies to assist managers in dealing with work place stress related issues. The study of Organizational Behaviors across cultures provides an introduction to various management issues that must be addressed in workforce that is multicultural. Other important topics studied include; power and organizational politics, managing communications, and case studies for examining concepts of content in management practice. This course is also approved by the Florida Board of Nursing for 30 contact hours of continuing education,The American Institute of Health Care Professionals, Inc. is an Approved Provider of Continuing Education by the Florida State Board of Nursing, Provider # 50-11975. Course Code: HM 500. Contact hours of Continuing Education = 30. Course Cost = $ 100.00
2. Health Care Delivery Systems
This course focuses on the major components of the Healthcare Delivery System, past and present. You will review interesting concepts from the origination of health insurance to the organization of HMO’s and beyond. Multiple healthcare delivery models will be discussed including the continued and expanding growth of outpatient care and services. This course will expose any prospective or sitting manager to the many contemporary issues they need to be conversant with to be successful in their jobs. A key focus in this course is on addressing the increasing pressure to improve the efficiency of the nation’s health care system and to provide an adequate level of health care for all Americans. The course content reflects the revolutionary changes in the practice of clinical medicine, government policy, information technology, and health care cost containment. In-depth information in the areas of health care finance, health care access, managed care, and insurance and home health is also examined. Research and statistics throughout the course textbook make this course a premier reference for understanding all the services that compose the health care landscape.
Students will examine primary issues of delivery systems structures, health policy, insurance and reimbursements systems, disease management models, physician and provider reimbursement systems, ethical issues in health care, the uninsured, cost containment, quality and cost savings, clinical outcomes, as well as long-term care settings and continuums of care. This course provides health care managers with a comprehensive knowledge base in health care delivery systems regarding factors effecting care with in and from without of their organizations. This course is also approved by the Florida Board of Nursing for 35 contact hours of continuing education,The American Institute of Health Care Professionals, Inc. is an Approved Provider of Continuing Education by the Florida State Board of Nursing, Provider # 50-11975. Course Code: HM 510. Contact hours of Education = 35. Course Cost = $ 150.00
3. Human Resource Management in Health Care
The Human Resource Management course is designed to provide the student with insight to all aspects of HR issues in healthcare organizations. The topics covered in this course are applicable to all sizes of healthcare organizations and relate to HR functions in the 500-bed medical center as well as the 25-bed critical access hospital. The text will focus on key areas of HR management including staffing, training, organizational development, employee relations and planning. Healthcare managers, assistant managers, supervisors in development tracks and employees at any level employed in a healthcare organization’s HR department can benefit from studying the content in this course. Present day trends in HR management including a review of state and federal healthcare laws will be reviewed. Current trending topics such as the opioid epidemic, active shooter situations and the me too movement will be covered. The practical aspects of job design and workforce selection and hiring processes will be discussed. The student will also become familiar with labor relations issues and unionization regulations in healthcare organizations. Employee motivational theories in Human Resource Management and rational for managing an inter-generational workforce is reviewed. Healthcare mergers and acquisitions has been a frequent occurrence in the healthcare field for many years as it relates to the impact on employees affected and is covered in our text. Progressive discipline and employee termination processes are also discussed. The role of Human Resource Management in strategic management of a healthcare organization is also examined. Students will also gain knowledge in issues related to recruitment and hiring practices, related legal and ethical issues in human resource management, as well as employee benefits and issues related to terminating employees. This comprehensive course provides first-line managers and department directors with a solid foundation of knowledge and skills in the core competencies of human resource management in health care today. Course Code: HM 520. Continuing Education Contact Hours = 30. Course Cost = $ 150.00
4. Leadership in Health Care Management
This Leadership course is designed to provide the student with the ability to distinguish the difference between a leader and a manager and note that managers are not automatically leaders. Managers and leaders have different expectations as managers deal with the present and leaders deal with the future. The topics covered in this course are applicable to all sizes of healthcare organizations as the healthcare industry has entered an era of unprecedented change. At the same time, the work of healthcare organizations continues amid a high level of scrutiny from regulatory agencies that examine the quality of care, operational processes, financial performance and patient safety. The student will learn that organizations with leaders who are able to integrate innovations and operations, planning, coordination, adaptability and reputation will be successful and have a sustainable future in the industry. The development of Master leaders who are capable of establishing a balance between the forces of certainty and transformation will be the winners. In the course we attempt to define the extraordinary challenges healthcare leaders face and provide a model of leadership under which the leader can navigate the healthcare minefield of uncertainty. Students will become conversant with the Competing Values Framework as a diagnostic tool that helps leaders analyze competing tensions that exist in a complex healthcare environment develop strategic responses and options. The Communication and Collaboration section focus will focus on the values of integrity and identity and creating a professional culture. Coordination and Compliance will deal with organizational security and stability and addresses a high reliability environment.
The section devoted to Competition and Commitment covers goals and innovation and an organizations strategic response that may be developed to compete effectively. Under the Community and Credibility, the student learns how to lead relationships with internal and external constituencies and how joint accountability becomes a factor when dealing with the community. Patient satisfaction becomes a focal point and the future leader is taught to consider a community perspective in decision making. This course is relevant for current and future supervisors and managers who want to increase their leadership potential and skill set. The course content is applicable for prospective and existing managers from Outpatient facilities, Long-term care facilities, Ambulatory Centers and all levels of Hospitals. This course is also approved by the Florida Board of Nursing for 30 contact hours of continuing education,The American Institute of Health Care Professionals, Inc. is an Approved Provider of Continuing Education by the Florida State Board of Nursing, Provider # 50-11975.Course Code: HM 530. Continuing Education Contact Hours = 30. Course Cost = $ 150.00
5. Budgeting & Finance for Health Care Managers
This course is designed for health care managers who are not in financial management executive positions. It is particularly designed for first-line supervisors, department directors, operational managers and those in health care who have responsibilities for the management and budgeting of human and supply resources. This course is designed with an emphasis on content for managers with a non-financial background that require a sound understanding of the concepts of health care budgeting and financial management. The course covers a comprehensive amount of material going from introductory and foundational concepts in budgeting and finance, progressing into more intermediate and advanced concepts. Students receive a well-rounded course that will serve them very well in their roles as managers in health care practice.
Important content in this course includes models of budgeting in health care management, cost behavior and analysis, health care reimbursement methodologies, capital budgets, cash budgets, understanding financial statements, presenting budget and financial data, clinical quality improvement and financial outcomes, financial planning, health care business models, challenges to financial success, and the role of government in financial management of health care organizations. Course Code: HM 540. Contact hours of Continuing Education = 45. Course Cost = $ 150.00
6. Insurance, Reimbursements & Managed Health Care
This online CE course is a comprehensive course in Managed Care, as well as the Insurance Industry in general. Students will examine a comprehensive and foundational overview of the history of health insurance and in particular Managed Care. The text book used is most current and up to date and provides students with the latest policies and changes regarding health care insurance/benefits as well as political processes that have affected such changes in the marketplace. The content in this course moves from intermediate level content to move advanced content and concepts as the student progresses. Including in the learning in this course is comprehensive content on health benefit plans and the various types of health plans and payers today. Students will learn all about risk and risk-sharing and risk contracts in managed care. Provider networks are presented, how they are structured, how they work and what outcomes are being seen with such structures in place. Students will study comprehensive content on provider payment structures, including cost sharing methodologies, risk-based vs. non-risk based payment structures, value based payment, and many others.
Learning moves on to Utilization Management concepts and methods and how these are incorporated into the overall insurance health plans and managed care plans today, as well as the role of case managers in utilization management. Principles of Quality Management are explored. Students will also examine and learn about insurance and managed care health plan and organizational accreditations, certifications and award programs. Included in the course content is the administrative practices related to health insurance and managed care plans and organizations where students will learn about analytics and informatics, sales, actuarial services, eligibility issues, claims, benefits, fraud and abuse issues, and management challenges. There is a significant study of Medicare and Medicaid including Medicare Advantage where students examine and learn all about these governmental benefit plans, how they work and what they mean for health care organizations, providers and for patients. Students will also study issues related to laws and regulations in health insurance and managed care. This course is also approved by the Florida Board of Nursing for 30 contact hours of continuing education,The American Institute of Health Care Professionals, Inc. is an Approved Provider of Continuing Education by the Florida State Board of Nursing, Provider # 50-11975. Course Code: HM 550. Continuing Education Contact Hours = 50. Course Cost = $ 175.00
Additional Nursing Management CE Module
The following Continuing Education Course is an optional course for Registered Nurses who would like to achieve the additional Certification in Nursing Management as a “Certified Specialist in Nursing Management.” Please see the Health Care Manager Certification page for information: access here. Candidates for the Nursing Management Certification must successfully complete all of the six (6) core Health Care Manager Courses provided above and in addition, must successfully complete HM 600: Nursing Management: Theory & Practice. The Nursing Management Certification option is open only to Registered Nurses.
Nursing Management: Theory & Practice
This course will be available soon. Course Code: NM 600 . Continuing Education Contact Hours = 50. Course Cost = $ 150.00
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