COURSE INFORMATION

This CE course is designed for but not limited to students who want to RE-Certify their Healthcare Ethics Certification(HCEC-C) with AIHCP. It focuses on the major components of Ethics and Management Dilemmas in Healthcare as applied to Healthcare Administration. This course will provide a deeper dive for those Healthcare professionals who want to enhance their balance of ethics of service to patients with sound business decisions. The Healthcare Manager’s ethical responsibilities and their business case for ethics management is a focus of this text. Potential students may include hospital administrators, nurse managers, working supervisors, assistant managers, department managers, Hospice employees and those healthcare professionals who are members of or work with their organizations Ethics decision makers. In addition, Nurses and Consultants practicing in the Legal field and Cases Managers can benefit from this course as well. All are welcome to complete this course for education credits.

We recognize that managers need a sound understanding of Ethics in Healthcare Administration and how it affects their working environment.  Our goal is to build upon your ethics foundation, with sufficient guidance, and enough information about Ethics in Healthcare Administration to be beneficial to your work life. This knowledge will be helpful for both prospective and sitting managers to be successful in the daily running of their departments and managing the challenges that those who work in healthcare. We will review many of the typical challenges and complexities that healthcare professionals face, such as: medical errors, physician impairment, coworker conflicts, gender discrimination and staff shortages. Much of your learning will involve reviewing actual cases. Seldom do ethical dilemmas in healthcare involve a single issue. The type of issues we will be reviewing are complex and interrelated with multiple variables which makes your study of them that much more interesting.

Our goal is to create an awareness about doing the right thing the right way. Study how and why decisions are made that are both fiscally sound and ethically based. New ethical challenges have been created by healthcare’s dynamic environment. In case you were wondering, the answer is Yes – the Pandemic makes and appearance in our text! Our text is filled with interesting case studies that demonstrate how the morally sound business decision-making process is applied in practice. Healthcare professionals must have a solid foundation for ethical decision making not only includes the impact on their organization but also includes consideration of their patients, staff members and their community. You will learn about factors that influence ethical decisions. You will review the importance of establishing written policies and infrastructure the establishing of an ethical culture that integrates ethical decision making into the right way of doing business.

This course will expose any prospective or sitting manager to the many contemporary issues they need to be conversant with to be successful in their jobs.

Our goal is to enhance your subject matter expertise in handling Health Care Ethics dilemmas in your organization. Upon program completion you will be prepared to continue your role of Ethics Consultant, Ethics advisor or Ethics committee member in your organization having re-certified your HCEC-C.

Course Code: HM 580. Contact hours of Continuing Education = 60.

Instructor/Course Author:  Mark C. Barabas, BS, DHA, FACHE

Link to Resume

E-mail: mcbarabas@aol.com

TEXTBOOK: There is one (1) required textbook for this course.

Ethics and Management Dilemmas in Healthcare, 4^th Edition 2024, Perry, Frankie. ACHE MANAGEMENT SERIES.

ISBN-10 ‏ : ‎1640554513
ISBN-13 ‏ : ‎ 978-1640554511

Link to Purchase on Amazon.com: Click Here

TIME FRAME: You are allotted two years from the date of enrollment, to complete this course. There are no set time-frames, other than the two year allotted time. If you do not complete the course within the two-year time-frame, you will be removed from the course and an “incomplete” will be recorded for you in our records. Also, if you would like to complete the course after this two-year expiration time, you would need to register and pay the course tuition fee again.

GRADING: You must achieve a passing score of at least 70% to complete this course and receive the 40 hours of awarded continuing education credit. There are no letter grades assigned. You will receive notice of your total % score. Those who score below the minimum of 70% will be contacted by the American Institute of Health Care Professionals and options for completing additional course work to achieve a passing score, will be presented.

BOARD APPROVALS:

The American Institute of Health Care Professionals Inc: is an Approved Provider for Continuing Education by the South Carolina Professional Counselors, Marriage & Family Therapists and Psycho-Educational Specialists licensing board, Provider # 4637. Access information

The American Institute of Health Care Professionals (The Provider) is approved by the California Board of Registered Nurses, Provider number # CEP 15595 for 40 Contact Hours.

The American Institute of Health Care Professionals, Inc. is an Approved Provider of Continuing Education by the Florida State Board of Nursing  Provider # 50-11975.

OTHER STATE BOARDS OF NURSING

The American Institute of Health Care Professionals Inc: is a Rule Approved Provider of Continuing Education by the Arkansas Board of Nursing. CE Provider # 50-11975.

The American Institute of Health Care Professionals Inc: is a Rule Approved Provider of Continuing Education by the Georgia Board of Nursing. CE Provider # 50-11975.

The American Institute of Health Care Professionals Inc: is a Rule Approved Provider of Continuing Education by the South Carolina Board of Nursing. CE Provider # 50-11975.

The American Institute of Health Care Professionals Inc: is a Rule Approved Provider of Continuing Education by the West Virginia Board of Examiners for Professional Registered Nurses. CE Provider # 50-11975.

The American Institute of Health Care Professionals Inc: is a Rule Approved Provider of Continuing Education by the Kentucky Board of Nursing CE Provider # 50-11975.

The American Institute of Health Care Professionals Inc: is a Rule Approved Provider of Continuing Education by the New Mexico Board of Nursing. CE Provider # 50-11975.

Course Refund & AIHCP Policies: access here

ONLINE CLASSROOM RESOURCES AND TOOLS

* Examination Access: there is link to take you right to the online examination program where you can print out your examination and work with it. All examinations are formatted as “open book” tests. When you are ready, you can access the exam program at anytime and click in your responses to the questions. Full information is provided in the online classrooms.

* Student Resource Center: there is a link for access to a web page “Student Resource Center.” The Resource Center provides for easy access to all of our policies/procedures and additional information regarding applying for certification. We also have many links to many outside reference sites, such as online libraries that you may freely access.

* Online Evaluation: there is a link in the classroom where you may access the course evaluation. All students completing a course, must, without exception, complete the course evaluation.

* Faculty Access Information: you will have access to your instructor’s online resume/biography, as well as your instructor’s specific contact information.

* Additional Learning Materials: All course handouts are available in the online Video classrooms. All E-Learning Books are available in the classrooms for students to download.

COURSE OBJECTIVES: Upon completion of this course, you will be able to:

Chapter 1 – Understanding your Ethical Responsibilities

• Identify the Barriers to Ethical Decision making and how to overcome them
• Understand the Importance of Cultivating a” Learning Organization”
• Review the Framework of Ethical Decision Making

Chapter 2 – The Business case for Ethics Management

• Analyze the outcomes of managing ethics in the workplace
• Determine how a manager builds trust

Chapter 3 – Medical Errors: Paradise Hills Medical Center

• Review the ethics issues involved in this case study
• Focus on adherence to the organization’s mission statement, ethical standards, values statement and professional codes of conduct
• Outline the 6 Domains for Developing a Culture of Safety

Chapter 4 – Conflicting Moral Demands: Quad Plus HMO

• Review the ethics issues involved in this case study
• Discuss Conflict of Interest applications
• Explain the organizational implications and the evaluation of the effectiveness of Ethics Committees
• Define Conflicting Moral Demands

Chapter 5 – Gender Discrimination: Community Medical Center

• Review the ethics issues involved in this case study
• Discuss the Legal Implications surrounding this case
• Define Leadership responsibilities related to sexual discrimination and harassment
• Present the expectations of a mentorship program

Chapter 6 – Physician Impairment: University Hospital

• Review the ethics issues involved in this case study
• Relate Patient Safety issues
• Describe Impaired Healthcare Professionals
• Assess the applications of the adherence to professional codes of conduct and management’s role and responsibilities

Chapter 7 – Workforce Reduction: Hillside County Medical Center, Glenn A. Fosdick

• Review the ethics issues involved in this case study
• Discuss the participation of the Board and Medical Staff in problem resolution
• Evaluate the effect that Clinical Quality, Community Health and Collaboration have on this case

Chapter 8 – Nurse Shortage: Metropolitan Community Hospital

• Review the ethics issues involved in this case study
• Discuss Patient Safety Issues
• Understand Management’s role and Ethical responsibilities to Employees
• Identify Disruptive Physician Behaviors and Legal Implications

Chapter 9 – Information Technology Setback: Heartland Healthcare System

• Review the ethics issues involved in this case study
• Determine the conflict-of-interest issues as the relate to the use of consultants
• Illustrate Justice and Fairness and Lessons Learned issues
• Explain the impact of communication problems

Chapter 10 – Failed Hospital Merger: Richland River Valley Healthcare System

• Review the ethics issues involved in this case study
• Understand the role of Governance and Management in Merger discussions
• Contrast Fear-based actions, Culture conflicts and the responsibility of the Stewardship of Community Resources
• Outline the role of the Medical Staff

Chapter 11 – When Patient Demands and Hospital Policies Collide: Hurley Medical Center

• Review the ethics issues involved in this case study
• Contrast the difference between Patient’s Rights and Community Values
• Evaluate Cultural Competencies

Chapter 12 – “Baby Charlie” and end of life decisions

• Review the ethics issues involved in this case study
• Define Experimental Treatment and its implications
• Differentiate between the Impact of the Media and Political and Legal implications

Chapter 13 – Ethics and Management Lessons Learned from Hurricane Katrina: Memorial Medical Center

• Review the ethics issues involved in this case study
• Discuss Emergency Preparedness Planning and stakeholders’ responsibilities
• Illustrate the failure of Federal, State and Local Agencies
• to mount an organized coordinated response to Katrina
• Learn how to prepare for Human Created Disasters and Gun Violence
• Determine if Public Health and Healthcare Delivery are really integrated

Chapter 14 – C-Suite Ethical Compass or Not: St. Cecilia Medical Center, Robert S. Bonney

• Review the ethics issues involved in this case study
• Evaluate the integrity of the Medical Center’s C-suite executives
• Assess the Justice and Fairness issues surrounding this case

Chapter 15 – Legal Perspectives, Walter P. Griffin

• Review the ethics issues involved in this case study
• Determine if “Qual Plus HMO” is a misnomer
• Formulate your own opinion of the Legal and Ethical perspectives discussed in the chapter

Chapter 16 – The Intersection of Governance, Management and Ethics, Frankie Perry and Paul B. Hofmann

• Review the ethics issues involved in this case study
• Identify the questions for exploring and addressing ethical issues
• Assess the continuum of Ethical Governance

Chapter 17 – Deciding Values, John McIver Gibson

• Review the ethics issues involved in this chapter
• Describe the Sources and Types of Values
• Define Values-Based Decision Making
• Explain how decisions are made with integrity

Chapter 18 – The Ethics of Managing People, Frankie Perry

• Discuss Management Style, Role Modeling and Culture
• Review Recruitment, Hiring and Firing Practices
• Assess the Great Resignation
• Describe how Conflict is Managed in the Workplace
• Understand the Ethical Importance of Employee Communications
• Explain Workforce Diversity
• Illustrate the challenges of Working with Unions

Chapter 19 – Management, Diversity and Inclusion. James A. Rice and Frankie Perry

• Acknowledge that Change is Complex and identify the driver of change
• Review the many faces of diversity
• Discuss the opportunities for healthcare leaders in the diversity arena
• Understand the Business Case for Diversity
• Define three action steps to hardwire diversity

Chapter 20 – Information Technology: Lasting Impact of recent Pandemic Response Activities on Healthcare Management and Delivery, Pete Shilkin

• Understand the Management Dilemmas presented by the Pandemic
• Relate the use of Technology as a tool employed during the Pandemic
• Identify the New Normal

Chapter 21 – Ethical Considerations and Challenges to Pandemic, Paul B Hofmann

• Explain the Ethical Considerations and Challenges associated with a Pandemic
• Analyze the Pandemic Performance of Stakeholders
• Understand the Evolution of the Pandemic
• Outline Steps form the Future

Chapter 22 – The Critical Role and Integration of Public Health within the Healthcare Delivery System, Tracie C. Collins

• Review the Link Between Racism and Health Inequities
• Understand the Health Impact Pyramid
• Discuss Pandemic Relief Efforts
• Determine how Health Outcomes are Improved

Chapter 23 – Increasing the Capacity for Innovation in Healthcare Management, Howard J. Gershon

• Define the Types of Healthcare Management Innovation
• Review Current Initiatives among Healthcare Organizations
• Understand how a Culture of Innovation is created
• Identify ethical issues associated with innovation and change

Chapter 24 – Ethics Issues in Managed Care, Richard H. Rubin

• Review the Relevant Principles and Medical and Business Ethics
• Identify Ethics Issues face by Physicians and Managers Practicing in the Managed Care setting
• Discuss the Legal Ramifications and Ethical Guidelines for Physicians and Managers in the Managed care Setting
• Explain the Tavistock Principles

Chapter 25 – Evaluating Healthcare Ethics Committees, Rebecca A. Dobbs

• Define Healthcare Ethics Committees Functions
• Review how Healthcare Ethics Committees effectiveness is evaluated
• Illustrate the Practical application tips in the evaluation process

Chapter 26 – Prevention and Treatment of Substance Use Disorders Among Healthcare Professionals, J Mitchell Simson

• Understand the criteria for identifying the Impaired Healthcare Professional
• Explain the Reporting Responsibilities of the Healthcare Manager related to the Impaired Healthcare Professional
• Review the Treatment Options available for the Impaired Healthcare Professional.

Chapter 27 – Ethics Issues in Graduate Medical Education, C. Rod Patton

• Review the ethics issues involved in the 6 case studies presented in the chapter
• Identify the areas where the majority of ethical dilemmas originate from relate to clinical research

Chapter 28 – Ethics Issues in Healthcare Emergency Management, Rebecca A. Dobbs

• Determine how Ethical Decisions are made in a Crisis
• Review the All-Hazards Approach
• Describe the Phases of Emergency Management

Case Study Follow-up starting on page 451:

• Understand the Ethics applications employed in each case
• Identify the consequences of management actions for each case

Complete the ACHE Ethics Self-Assessment

Review the ACHE Code of Ethics